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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.5
1,219 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,219 reviews

July 17, 2023

I would love to receive the car with no warnings or alerts after a software update. All it takes is a little test drive. More

by Lore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jul 20, 2023 -

AutoNation Ford Valencia responded

Hi Lore, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

July 17, 2023

Took in for recall, rattles in the dash, and a/c fan not working correctly. The recall was done professionally and clean. The rattles in the dash were ignored and when I mentioned that they were still there More

by hot1to11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jul 20, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (661) 382-4700. We'd appreciate the chance to make your experience a positive one.

July 15, 2023

Service Advisor Greg is always efficient, pleasant, prompt and professional. He is my to to guy. More

by retiredafc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Jul 18, 2023 -

AutoNation Ford Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 13, 2023

Great dealership. Wael and Polo are great over there. Got a brand new car from them. More

by Isabell Yaralian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Polo, Wael
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Jul 14, 2023 -

AutoNation Ford Valencia responded

Hello Isabell, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

July 12, 2023

I went in for an oil change and to check my brakes, All was goo I got a call and I asked could they fill my windshield wiper reservoir? I picked up my car I was charged for wiper concentrate but no fluid c More

by galgirl814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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Jul 14, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 03, 2023

Though my Lightning didn't arrive from the factory quite as expected, Polo and team did everything possible to make it right - and even through a holiday weekend. The final result was the delivery of a tru More

by Lightning23
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Polo Lopez, James Threw, Ritchie Spiers, Cole Bernards
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Jul 06, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2023

The dervice was great. The price was fair and the car was done on time. The dealership also provided a ride to and from work. More

by jlzfrom818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika in service
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Jul 05, 2023 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

July 01, 2023

It used to be a great place, then they got a new manager who is rude and chauvinistic, and dishonest. I bought a 10-year warranty with this place when I bought my car and now I cannot go there for service. More

by Spideerocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Polo Lopez
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Jul 04, 2023 -

AutoNation Ford Valencia responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 382-4700 -- we hope to hear from you soon.

July 01, 2023

Auto nation ford for fast, friendly service! Oil change and tire rotation done in an hour. More

by McdermottFootball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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Jul 05, 2023 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

June 30, 2023

Very friendly,clean,attentive to my needs. Work was done is a hood amount of time. Nice that Sam explained the repairs that were done. More

by hippy05@att.net
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Jul 04, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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