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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
1,186 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,186 reviews

June 15, 2023

Only need service about once a year. Greg always greets me like a person that is in for service all the time.Service was great and timely,shuttle was great too.Really liked discount coup More

by twograyhairs70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Speer
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Jun 19, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 15, 2023

Always great service. Samuel is very professional and personable. Always feel my car is in good hands. More

by mcbarlog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
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Jun 19, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

Friendly, helpful, took care of my needs, great experience. Waiting area was clean and my car was done in a timely manner while I waited More

by suzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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Jun 15, 2023 -

AutoNation Ford Valencia responded

Hi Suzie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

Good service work, good people, fair and on time. Recommend them to all. Thank you More

by kainzgeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika
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Jun 15, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

Took longer than expected. Was told the battery is hard to remove and would have to leave the vehicle overnight??? More

by Ujavier33
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Jun 15, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Gregg as always did a great job. He communicated clearly and consistently; my service was done on schedule with no issues. More

by efpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
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Jun 13, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 08, 2023

Great customer service. My advisor Eric went above and beyond to make the process as smooth as possible. More

by Efernandez0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Duarte
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Jun 12, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

Service team is always professional and shows genuine concern. Excellent follow through and great customer experience! More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Mike
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Jun 11, 2023 -

AutoNation Ford Valencia responded

Hi Randy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2023

They always help me immediately when I needed my car repaired for some unknown reason that I couldn't fiqure out. They find a solution on how to repair my car More

by wyattsgrandma22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jun 09, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2023

I started with the service dept and got a lot of help quick. They gave a great suggestion on working with a salesman on a new car instead of repairing the one I had due to the cost. I had a great experie More

by ob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael Dalgan
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Jun 08, 2023 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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