AutoNation Ford Valencia

We were at Power Ford on two different days a week ago and ended up buying a 2011 car on the 2nd visit. We are happy with the car we chose. But, on the 2nd visit (not the first visit - the salesman seemed and ended up buying a 2011 car on the 2nd visit. We are happy with the car we chose. But, on the 2nd visit (not the first visit - the salesman seemed pretty low key on that visit, which is why we came back to see him) we felt a bit pressured to buy it THAT DAY - sort of an about face on the part of the salesman. We had actually came in again to have the salesman just do a search for a specific package we wanted. We had also expected the 2011 cars to be discounted more - and the particular car we wanted was not. Also because we had bought 3 other cars from that dealership over the years, we hoped for a more of a discount. After we decided to go ahead and buy a car, we decided to put 1/2 down and finance the other 1/2 of the purchase price. As a result, we had to spend a long time with the finance mgr. It seemed to us that he applied a lot of pressure to make us agree to the extended service contract - he wouldn't take no for an answer, and kept going over his selling points again and again. Finally, because a couple of the service contracts did seem practical - and because it was getting late - we were actually there until about 11 p.m. that night, we agreed to buy 2 of the several service contracts he had presented to us. The 2 salesmen were both nice, friendly, youngish guys, but they seem to both be advocates of the "hard sell". We're not sure if all the employees at Power Ford are that way, since we only dealt with those 2. More

The dealership was very clean and hospitable, and the customer service was very good. My wife and I were taken care of at all times. The vehicle was in great condition when we received it, and the sale customer service was very good. My wife and I were taken care of at all times. The vehicle was in great condition when we received it, and the salesman did a very good job explaining all the bells and whistles on the car. More

Approach was accommodating and not pushy. Despite some credit issues that were willing to listen and to work with me on a program that I could afford. They were pleasant and not sneaky in the way that the credit issues that were willing to listen and to work with me on a program that I could afford. They were pleasant and not sneaky in the way that they approached the sale. I trade vehicles about every 2-3 years, which means that I have purchased about 12 vehicles altogether. This was by far the best experience I have had purchasing a new vehicle. Thank you Power Ford for making my purchase a reality! More

I have leased or purchased multiple vehicles from this dealership. There sales organization is friendly and very easy to work with. I always recommend this dealership to my friends and family. dealership. There sales organization is friendly and very easy to work with. I always recommend this dealership to my friends and family. More

Our dealing with Howard and Sammy was outrageously good. We are an older couple who don't like to wheel and deal and Howard saw to it that we received a very good price and nice new car within our means. T We are an older couple who don't like to wheel and deal and Howard saw to it that we received a very good price and nice new car within our means. The only....only drawback was whoever in the background that created the individual prices for new only and new plus trade-in, etc., and also when we changed colors...that person did not check his work and increased our costs by at least $100, which fortunately I was able to notice when reading the paperwork. True the gentleman came over and apologized, but the damage was done. It was the only sour moment, because we don't expect mistakes like that and it sort of re-inforces the historic bad image of dealing with car dealers. But, again, we overcame it and are very satisfied. Betty and Dave More

This was absolutely the best auto buying experience my husband and I have ever had. We knew what we wanted and about what we should be paying and they found the exact car for us. The process to buy the husband and I have ever had. We knew what we wanted and about what we should be paying and they found the exact car for us. The process to buy the car was quick and we got got everything we wanted. The salesman was Mirza Baig and he was great. We had talked to him about 8 weeks prior and he was very helpful and we asked for him when we came in. We are seniors and have purchased many new cars and this was the easiest and least stressful. We were not high pressured which is a complete turnoff. We also delt with Scott and Sammy and they were also a pleasure. More

I am not an comfortable person when approaching a car lot or when purchasing any cars at all. I do have to say that I made completely comfortable and treated as a friend not a sale on your lot. This was the or when purchasing any cars at all. I do have to say that I made completely comfortable and treated as a friend not a sale on your lot. This was the first time I felt so comfortable and relaxed while purchasing a car. I like the personal attention to detail the entire staff provided and how hard they worked to get our purchase done as easy an timly as possible. There was never any pressure. I would recommend your dealership if anyone wanted not only a great deal, but for a comfortable relax purchase experience. Your dealship has won over my confidence so much that I personally just sent an email to our sales rep Mirza Baig to thank him again for the experience and service, and to also keep his eye out for another car for my Daughter. He even replyed very quickly to my email and has me now on his list for email updates. So for sure I will be purchasing all my future cars from your dealership and from Mr Mirza Baig. Thank you all again for such a great job. Denise Franks & Family of Santa Clarita, California More

Aaron went above and beyond the call of the job caring for our needs and making sure each was met with and questions or concerns answered. He made himself available to us even after the sale to assure th for our needs and making sure each was met with and questions or concerns answered. He made himself available to us even after the sale to assure that we not only understood the car and how it worked, but to help in any other needs that may occur. He was extremely informed about the car, and stayed later than his shift to make sure that he handled our sale. I would recommend him and this dealership to anyone. Great job. More

Mike did a great job, To bad he has to work for that dealer. I feel like i was taken, bought a used truck, bought a warrenty with it and forund out the warrenty will not take effect for 30 DAYS WTF??? dealer. I feel like i was taken, bought a used truck, bought a warrenty with it and forund out the warrenty will not take effect for 30 DAYS WTF??? Day after i bought it had a code ibriught it in they couldn't find it i was told the next time it codes to bring it in with the light on, it took about 1 week, brought it back and i got Mike Owen as a service writer thank the lord he was there. After about a week the finally fixed it. it was a EGR Cooler about 2500.00 mike got it covered under warrenty. More

Greg always makes my experience a pleasant one. I had an alignment done, and not only were all my coupons honored with now problem, but my car was in and out very quickly. Of course I should give credit to alignment done, and not only were all my coupons honored with now problem, but my car was in and out very quickly. Of course I should give credit to the mechanic(s) as well. The car drives nice and straight now. Thanks guys! More