AutoNation Ford Valencia

Shane was great to work with; he was very friendly and gave me all of the information I needed to make a decision about the car. He also came in on his day off to show the car to me again, so I couldn't gave me all of the information I needed to make a decision about the car. He also came in on his day off to show the car to me again, so I couldn't have asked for better service! Sammy was great as well. I would definitely recommend Power Ford to anyone! More

We had the best experience when we bought our car except for when I had to come back the next day and submit some additional paperwork. I asked Joseph if he could please make a copy for me, he then proceede for when I had to come back the next day and submit some additional paperwork. I asked Joseph if he could please make a copy for me, he then proceeded to point me in the direction of the copier and say "yeah there's a copy machine over there". I said "really"? What is your name and he said joseph. I said ill be sure to let Scott know you were so helpful. He then got up and said no ill do it and walked over to the copier and said "yeah I'm just too lazy to help people." He said this with such a sarcastic tone and I was in shock and I said "ill let Scott know" he said "you be sure you do that". I have never as a customer ever been treated so rudely especially after buying a car. Let me tell you one thing about me I am loyal when I am treated with quality customer service but when I am treated like less than a human I probably will not return. When I first walked in yesterday with my paperwork this man was doing NOTHING but playing on the internet. The whole thing was very disgusting and I would appreciate a call of apology. I can be reached at 6616074572. Thank you very much. Mark helffenstein More

We had a great experience at Power Ford Valencia. Chris Youngblood was infromative, helpful and did not pressure us in any way. He took the time to completely explain the features of the truck and even af Youngblood was infromative, helpful and did not pressure us in any way. He took the time to completely explain the features of the truck and even after the purchase he helped us understand some of the things we did not understand. They also worked hard to find the truck we wanted and gave us a fair deal without preassure of financing gimmics. They made buying a car a pleasurable experience. We will definately go back. More

Howard took great care with me. Our test drive was smooth, and he either explained every feature in detail or helped me find and understand the detail. We came to an agreement within 90 minutes, and smooth, and he either explained every feature in detail or helped me find and understand the detail. We came to an agreement within 90 minutes, and while we waited the next three hours for finance to free up, Howard helped me program the car and kept me engaged in conversation. I had a good experience there. More

I was immediately greeted. Salesmen were very knowledgeable and friendly. Sales management gave me a great deal. Overall excellent experience when I bought my 6th Ford from this dealership. knowledgeable and friendly. Sales management gave me a great deal. Overall excellent experience when I bought my 6th Ford from this dealership. More

My husband and I came in to Power Ford Valencia for service on our other car. While waiting for the car to be done we took a look at the new Ford Flex. We had no intention of purchasing a new car right service on our other car. While waiting for the car to be done we took a look at the new Ford Flex. We had no intention of purchasing a new car right now but Buck let take a look at it and took us on a test drive. We loved the car so much and all the rebates that came with it, we ended up in the finace department and they made us an offer we could not refuse. Everyone at the dealership was so friendly especially to our 5 year old and our two year old sons. We are loyal Ford customers and will continue to be loyal customers of Power for Valencia. Thanks everyone there for my new car we love it. More

We came in to look at a Used Lincoln Navigator. I spoke with Aaron Farris on the phone before driving out to see the car. Aaron was courteous, and professional, but most importantly he was frank and honest with Aaron Farris on the phone before driving out to see the car. Aaron was courteous, and professional, but most importantly he was frank and honest in replying to my inquiries. This same no pressure, straight up approach was just as true when dealing with him in person. We came to make a deal, and pushed for a good one. Sales Manager Scott Husted did his best to make us satisfied. In the end, with modest compromises, a great deal was made and we are very pleased. We made a down payment, and already had secured pre-approved financing. When we met with Finance Manager Victor Cornelio, we were pleasantly surprised to learn that he could beat our already excellent financing rate. In the process he showed us how the factory warranty extension on this vehicle was a good value propostion, which were then able to include in the financing. In the end, we drove home with more car we wanted, including an extended warranty, and all below what we had budgeted to spend. Not a bad day at the dealership. We strongly recommend Power Ford of Valencia, and will make a visit to Aaron Farris our first stop next time we are in the market to purchase a vehicle. More

We meet Chris at the dealership. We already had done vehicle research and had a idea of what we wanted. We only stopped by to look at colors and interiors. Chris still showed us vehicles that were on vehicle research and had a idea of what we wanted. We only stopped by to look at colors and interiors. Chris still showed us vehicles that were on our list. Chris took time to explain the features and accessories. We decided to take a test drive and my wife really liked the vehicle. We were then showed the financial data. We also meet the Sales Manager who was also nice. We weren't ready to purchase that day but Power Ford made arrangements so we could come back the next day to complete the purchase. When we were in finance with Sam I will say he was also nice and low pressure. We knew what we wanted and that helped to make time past fast. Just wanted to thank Sam and especially Chris for their friendliness and knowledge that made our decision easy. More

Baig once again was on top of thing. thsi was my second visit in teh last 8 months and I would do it again for any future buying. Thank You visit in teh last 8 months and I would do it again for any future buying. Thank You More

Our original contact was through internet/fleet sales. We were introduced to David Madrigal upon arrival. David was very knowledgable about Trucks. We had negative preconceived ideas about Turbo engines We were introduced to David Madrigal upon arrival. David was very knowledgable about Trucks. We had negative preconceived ideas about Turbo engines and plans to purchase a F150 V8. The truck is to be used for towing. David shared his knowledge and experience with both the V8 and the new ecoboost twin turbo V6. We usually do not buy new technology, waiting to see reliability etc trends. David was very enthusiastic about the twin-turbo V6 with no pressure. We found it to be more nimble with just that little extra kick; more importantly, we did not feel like we were flushing 5 Dollars of Gas down the drain when rapidly accelerating. The warranties gave us comfort with the new technology. David found us the truck that exceeded our want list at a very reasonable cost. David followed up with us with updates on truck arrival as well as a few days after we took ownership to ensure that we continue to be satisfied. This truck buying experience exceeded our expectations, very good dealership with very knowledgable sales people. If you need any information about trucks and Ford definitely reach out to David Madrigal at Power Ford. More