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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
1,186 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,186 reviews

August 19, 2023

They have no clue how to repair my truck that’s been in for multiple attempts at the same repair. The service advisor told me to “make the radio louder to drown out the noise” More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Speers, Hector the technician and the service manager at that dealership.
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Aug 28, 2023 -

AutoNation Ford Valencia responded

Hello Allen, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (661) 382-4700. We'd appreciate the chance to make your experience a positive one.

August 17, 2023

They friendly, quick in helping the customer and answering the questions the best way they can. More

by ladyluxk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lin Cheng
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Aug 22, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

Greg is always thorough and honest in his analysis. Perfect service and his communication is the best. Very timely. More

by luisfperez913
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg
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Aug 22, 2023 -

AutoNation Ford Valencia responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 11, 2023

Excellent customer service, repairs, and fair pricing. My preferred dealer for 4 years. Love the text and call updates. A+ 10 stars! More

by A. Rainbolt-De Chellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Aug 14, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

Gregg is an excellent service advisor. I have had the pleasure of working with him in the past. I have not been back to the dealership since my warranty expired, but after this visit I wil More

by vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Speer
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Aug 14, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 07, 2023

Easy scheduling. The online scheduling feature was useful and efficient. Quick turn around. Oil change, tire rotation, and inspection was completed very quickly. More

by pd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel White
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Aug 11, 2023 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

August 03, 2023

My experiences at AutoNation Ford Valencia have always been exceptional! The home delivery of my vehicle, after service maintenance, was a bonus! More

by ABS4ME
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
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Aug 07, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

Wow Easy hassle free wish every dealership experience was this easy to do every time More

by Richielaws1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales
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Aug 06, 2023 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

August 01, 2023

Now for the TRUTH! !!!!!! BEWARE SHELBY OWNERS OR ANYONE WHO LOVES THEIR CAR Tech Hector thinks it is ok to take tour Car out and dog it or see what it’s got!!! He ha More

by VickiG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
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August 01, 2023

I dealt with this dealership because of a recall on my Lincoln MKC. The recall was handled very poorly by Lincoln. That being said, Morgan B., the service advisor I worked with at this dealership, was won More

by Bbirchall
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan B, service advisor
Report | Print
Aug 07, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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