AutoNation Ford Valencia

Historically, the car buying/leasing process has always drained me. Now as a first time mom, with my time and energy being even more limited, going to a dealership was the literal last thing I wanted to do drained me. Now as a first time mom, with my time and energy being even more limited, going to a dealership was the literal last thing I wanted to do. After browsing AutoNation of Valencia’s inventory online and calling them, I was excited that they had the car that I wanted. The question was whether the price worked for our family and if the dealership could work with my limited schedule. Luckily, Paul was our sales associate and he made the entire process seamless. We filled out the application online, test drove the car the following morning, then briefly met with Alex to sign the agreement. I still cannot believe we were in and out in under an hour. The professionalism and honesty of the staff was really the cherry on top. Unlike Galpin, we never felt like they giving us the runaround . I will preach from the hilltops to everyone moving forward to go to AutoNation. More

From the time we arrived to the time we left it was the best experience I have ever had at a dealership 😊Paul was our car salesman and he made sure we were taken care of so if you plan on visiting make s best experience I have ever had at a dealership 😊Paul was our car salesman and he made sure we were taken care of so if you plan on visiting make sure you ask for Paul More

My experience with AutoNation Ford Valencia was disappointing. After purchasing a used car, I discovered a hairline fracture in the windshield the next day. Despite reporting it within the 5-day wa disappointing. After purchasing a used car, I discovered a hairline fracture in the windshield the next day. Despite reporting it within the 5-day warranty period and being told it would be repaired, I was given the runaround, and the repair was ultimately refused. Communication has been inconsistent, and the customer service failed to meet expectations. I regret the lack of accountability in addressing this issue. More

Cole, Frankie and Elias were all amazing throughout the process. They were easy to work with, answered all my questions and made it a great buying experience. Indefinitely recommend this dealership and thi process. They were easy to work with, answered all my questions and made it a great buying experience. Indefinitely recommend this dealership and this team More

Great experience, our salesman was Paul and he made the experience very enjoyable. Everyone at the dealership was extremely professional. experience very enjoyable. Everyone at the dealership was extremely professional. More

No pressure Lots of help Martin, Linus, And the manager were very helpful Fifteen word minimum were very helpful Fifteen word minimum More

I had a horrible experience purchasing a used car for my 16 year daughter. My first vehichle a 2010 Kia Soul was defective. Instead of demanding a refund I decided to roll the money in a more expensive used 16 year daughter. My first vehichle a 2010 Kia Soul was defective. Instead of demanding a refund I decided to roll the money in a more expensive used car. One model I chose (Kia Forte) was shown to me filthy outside with trash inside. I finally chose a car (Honda Civic) and after after 3 hours of waiting we drove off the lot only for me to discover one of the brake lights was out. The finance representative was condescending. I will never go back. More

They were very friendly and polite and answered every question. The process was pretty fast question. The process was pretty fast More

Long time customer of AutoNation Ford Valencia and as a 35 year veteran of being a firefighter I am picky with my vehicles and customer service. I have been able not only to buy many Ford vehicles for my f 35 year veteran of being a firefighter I am picky with my vehicles and customer service. I have been able not only to buy many Ford vehicles for my family and myself, I have also been able to point countless Fire, Police, Paramedics, Nurses, and School Teachers to them as well to get their no hassle, best price, and first class customer service. One of the key players and reason I keep going back or sending friends to Ford is Amin Khouja! This professional just gets things down and does it with no games. More

Fast, easy, painless. World class experience. Now I’m the proud owner of a dodge ram 2500 pick up truck. Yay! World class experience. Now I’m the proud owner of a dodge ram 2500 pick up truck. Yay! More