AutoNation Ford Tustin - Service Center
Tustin, CA
672 Reviews of AutoNation Ford Tustin - Service Center
The dealership is great! Armando did an awesome job helping me with my concerns about my car. My only complaint is with the scheduling. If I schedule an appointment at 8:40, Armando did an awesome job helping me with my concerns about my car. My only complaint is with the scheduling. If I schedule an appointment at 8:40, I shouldn't be told that it will take 1-2 hours to look at my car. Appointments should be honored at the scheduled time. Then, if it takes a couple of hours to make the repairs, that I can understand. But overall, great customer service!! More
They dont communicate never respond had my vehicle for weeks with not even a response on whatbis going on with it never buying a ford vehicle or going to any dealer weeks with not even a response on whatbis going on with it never buying a ford vehicle or going to any dealer More
Our team was able to help us get our warranty in order with our 2019 Expedition Max, turn around time was great and friendly service would highly recommend. with our 2019 Expedition Max, turn around time was great and friendly service would highly recommend. More
Delia is an amazing service representative. She went above and beyond to ensure I was happy and made it convenient for me due to my work schedule. She went above and beyond to ensure I was happy and made it convenient for me due to my work schedule. More
Christian Kirk is the best. Brought my car in for a dead battery and a corroded terminal. Was able to accommodate fixing that as well as a 20,000 mile service that I had sched Brought my car in for a dead battery and a corroded terminal. Was able to accommodate fixing that as well as a 20,000 mile service that I had scheduled later in the week. Saved me an additional trip and the service fee was reasonable. Thank you, Christian! More
I had gone to a different dealer and had a horrible experience. I was recommended to come to this location. Savannah was amazing, she actually explained my issue, and offered solutions. She was even experience. I was recommended to come to this location. Savannah was amazing, she actually explained my issue, and offered solutions. She was even able to service my car without an appointment. She was amazing. After the service was done, she explained what was done. When I went to my car, it was washed and detailed from the inside, vacuumed. Not every dealer does this and I was amazed! More
I brought my vehicles to AutoNation for many years. I trust them doing quality work on my 2012 F250. I used this truck pulling a trailer cross county and it has always been reliable. I trust them doing quality work on my 2012 F250. I used this truck pulling a trailer cross county and it has always been reliable. More