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AutoNation Ford Tustin

Tustin, CA

4.6
1,162 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,162 reviews

April 07, 2022

Fantastic staff, very nice lounge and loved the white glove treatment from start to finish! I will definitely purchase from them again if the opportunity arises. More

by joepilato22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto
Apr 12, 2022 -

AutoNation Ford Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 06, 2022

All the staff are nice and very helpful. Customer lounge are comfy and clean and spacious. More

by rmoreno1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Apr 08, 2022 -

AutoNation Ford Tustin responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

April 05, 2022

Was extremely upset when I picked my car up and the key was not there. More

by Paulacarleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Zamora
Apr 08, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, Please reach out to our manager Jeff at 714-508-2800 or via email at nicolsj@autonation.com. We hope to hear from you.

Apr 14, 2022 -

Paulacarleen responded

Have emailed manager twice and left a voicemail. Still receiving no response.

April 05, 2022

I ordered a Ford Maverick through AutoNation with Elmer Lopez. He called me whenever he had updates on my order and accommodated changes I made to my order. His dedication and immediate response to my ques More

by bcharding93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Lopez
Apr 08, 2022 -

AutoNation Ford Tustin responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 04, 2022

Throughout the process of special ordering my new Maverick to updates throughout the process I was kept apprised with the latest updates. Elmer López did a bang up job of explaining everything as wel More

by MMartel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach the finance manager
Apr 06, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Elmer López here at AutoNation Ford Tustin! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 03, 2022

We are so excited we the truck we bought, Dilan is a really nice guy he help us we all the questions we have it, thanks to all the guys who help us to buy the truck, good prices and good trucks and cars More

by Josefina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Jarvis & Dylan Alvarado.
Apr 06, 2022 -

AutoNation Ford Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 02, 2022

I had the best experience with the Service Department at the Ford Autonaion in Tustin. The whole operation ran smoothly from start to finish. Everything is provided for the customer wile waiting. I was trea More

by dcbinmh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure of names but I worked with three helpful employees in the Service Department., Gloria Goodall
Apr 07, 2022 -

AutoNation Ford Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2022

Drove 60 miles to continue having my cars serviced at AN Ford Tustin. Bob Selff has been my service advisor for nearly 10 years and always takes excellent care of me. Todd M. More

by Todd M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Apr 05, 2022 -

AutoNation Ford Tustin responded

Hi Todd, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 31, 2022

First time in getting service on my 2018 F150. Chris did a great job and was very thorough in communicating the process and service More

by Bill
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 05, 2022 -

AutoNation Ford Tustin responded

Hi Bill, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

March 31, 2022

Was able to get a next day appointment. Check in was quick and car service was done promptly. Car was washed as ready with all service completed. More

by cpezich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 05, 2022 -

AutoNation Ford Tustin responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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