AutoNation Ford Tustin

Brittany is the worst service front desk technician u have ever encountered. Because the way she treated me and the extreme unprofessionalism on her behalf I weed use to ever buy another Ford in my life. have ever encountered. Because the way she treated me and the extreme unprofessionalism on her behalf I weed use to ever buy another Ford in my life. That is how strongly I feel about what occurred to me. I own to Fords and wanted ti buy a third that was more spacious but with the customer service I received I refuse to ever step foot at Ford again. What a shame. I have all the texts and proof that she delayed helping me, ignored me and just ignored the needs of my car. I’m angry but mostly disappointed that no one ever tried to help me. I had to go somewhere else. This Christmas I’m thinking of a different brand for a car. Thanks to Brittany who made me change my outlook on Ford and what it stands for which is great customers like crap! More

Great people work here. I have been bringing all my Fords to this dealership for over 15 years. Bob Self in the service department is the man!! I have been bringing all my Fords to this dealership for over 15 years. Bob Self in the service department is the man!! More

Friendly people but need to have better knowledge abou EVs and how the online purchase works. Overall it was inefficient EVs and how the online purchase works. Overall it was inefficient More

My salesman Chris Ellis was excellent. He went out of his way to make a deal. He made a sale without getting aggressively. This dealer was so much better than other dealers. He went out of his way to make a deal. He made a sale without getting aggressively. This dealer was so much better than other dealers. More

This is a really good dealer with responsible agents that help me fix my car help me fix my car More

Our Advisor Mikayla was awesome! !.. She kept us up to date on everything that was happening and made sure to keep us informed of when the vehicle would be ready. She is a GEM and you !.. She kept us up to date on everything that was happening and made sure to keep us informed of when the vehicle would be ready. She is a GEM and you are so lucky to have her on your team. We have gone to another dealer since we got our car in 2018 but we are definitely switching to Automation from here on. Thank You so much Mikayla for your outstanding customer service!! More

Bought my AMAZING F-150 Lightning here. Roberto, David and the team were amazing. Good price, good service. To boot, did my 10,000 mile auto service here. Brittany and the team were awesome Roberto, David and the team were amazing. Good price, good service. To boot, did my 10,000 mile auto service here. Brittany and the team were awesome. Made sure I was comfortable while I was waiting. Got the truck out in a timely manner. More

Took car in for service. All around, the team was great. Noted all issues and kept us up to date on the repairs. All around, the team was great. Noted all issues and kept us up to date on the repairs. More

Easy-going, friendly staff and Bob Selff is the best. He knows my C-Max better than I do and I've been driving it for 10 years now. He knows my C-Max better than I do and I've been driving it for 10 years now. More

The service I received from Christian at AutoNation Ford Tustin was efficient, friendly, and fair. Tustin was efficient, friendly, and fair. More