AutoNation Ford Tustin

They have the best customer service I have ever experienced in buying a car…. They do not pressure you in anyway but they are super kind and professional… I highly recommend anyone who wants to buy experienced in buying a car…. They do not pressure you in anyway but they are super kind and professional… I highly recommend anyone who wants to buy a car go with them because you will be treated amazing! 😊 More

Dylan and the whole crew were terrific making the whole process smooth and simple as possible. I will definitely be a repeat customer. process smooth and simple as possible. I will definitely be a repeat customer. More

Had the best experience buying a brand new car there at Autonation Ford Tustin, Elmer Lopez was super helpful and nice, best experience I’ve ever had buying a car. Elmer made the process easy and fast, I w Autonation Ford Tustin, Elmer Lopez was super helpful and nice, best experience I’ve ever had buying a car. Elmer made the process easy and fast, I will definitely be going back when I buy another car. More

The experience was fast and fun. Got an amazing deal. Pouya and Rana are the best! Will definitely recommend and go back. Got an amazing deal. Pouya and Rana are the best! Will definitely recommend and go back. More

This dealership went well beyond our expectations, starting with our salesman, going all the way up the line. We would definitely recommend Auto Nation Ford to our friends. starting with our salesman, going all the way up the line. We would definitely recommend Auto Nation Ford to our friends. More

I was able to get an appointment and my vehicle repaired the same day. Bella made the process easy and even took care of outstanding recalls that I did not mention upon arrival. Overall a great and easy e the same day. Bella made the process easy and even took care of outstanding recalls that I did not mention upon arrival. Overall a great and easy experience. More

I think what makes a good dealership is the customer service you receive. David was the person that assisted me all through the process. David was pleasant accommodating and went over and beyond custome service you receive. David was the person that assisted me all through the process. David was pleasant accommodating and went over and beyond customer service to assist me In feeling comfortable In choosing to coming back. David will be the technician that I will ask for moving forward. More

I made an appointment last week to fix a recall regarding my backup camera on my 2015 mustang. After waiting in line at the dealer for almost 30 minutes, they finally took my car to be repaired. After lea my backup camera on my 2015 mustang. After waiting in line at the dealer for almost 30 minutes, they finally took my car to be repaired. After leaving it there all day, I was told they didn’t have the parts, and would let me know when they came in. That is unacceptable! They knew about the recall. They knew what parts would probably be needed, And if they were not in-stock, why schedule an appointment, and waste my time. I had to drive to the dealer, arrange for a ride back home, and do the reverse to pick the car back up. What a frustrating waste of time. More

Christian is very responsive and easy to work with. Appreciate the great service. Thank You! Appreciate the great service. Thank You! More

I am usually assisted by Bob Selff and receive EXCELLENT service from him. Unfortunately, this time I was assisted by David via text, with regard to a problem with my key. I did not receive any responses t service from him. Unfortunately, this time I was assisted by David via text, with regard to a problem with my key. I did not receive any responses to my text messages (which he initiated). Since David wasn't responding to my text messages, I called the dealership and was then assisted by Daniel. Once I left the dealership, I had trouble with my key sticking in the ignition. I told Daniel that the key did not feel smooth and had spiky edges, the way a new key that has not been filed properly would feel. He told me it is probably a problem with my ignition. I told him that my current key does not have this issue. I requested to have the key fixed or a refund. I am waiting for his response. More