AutoNation Ford Tustin

AutoNation Ford in Tustin is amazing. They always treat me like a valued customer and provide me with frequent updates on service requirements etc. They always treat me like a valued customer and provide me with frequent updates on service requirements etc. More

Hi I had excellent experience on my visit to buy a new car .The salesperson was so professional it made everything so easy. The whole team at the dealership was professional they know what there doing it car .The salesperson was so professional it made everything so easy. The whole team at the dealership was professional they know what there doing it took less than 40 min to walk out with a brand new bronco. Thank you very much again. I fully recommend this dealership More

Everybody at this dealership is really kind and professional. Awesome experience at AutoNation Ford Tustin! Absolutely recommend giving the team an opportunity to get you in the ride you are look professional. Awesome experience at AutoNation Ford Tustin! Absolutely recommend giving the team an opportunity to get you in the ride you are looking for. More

Provided quick and excellent service even I did not get any reservation. I felt very much confidence and trust their work. any reservation. I felt very much confidence and trust their work. More

I had a very good experience throughout the order, wait, and delivery of my new car, due to my contact with sales person Elmer at Autonation Ford Tustin. He was helpful, communicated well, and was professi and delivery of my new car, due to my contact with sales person Elmer at Autonation Ford Tustin. He was helpful, communicated well, and was professional at all times. Elmer’s naturally calm demeanor and his friendly approach coupled with his excellent communication were great. Elmer is an asset to the dealership, and I recommend Autonation Ford. We found the team there to be honorable and professional. More

Awesome experience at AutoNation Ford Tustin! Absolutely recommend giving the team an opportunity to get you in the ride you are looking for. Sean is a professional! Friendly approach, no pr Absolutely recommend giving the team an opportunity to get you in the ride you are looking for. Sean is a professional! Friendly approach, no pressure and excellent at communicating the inventory, prices and warranty. We got an excellent trade in value for my car, more than we expected. Sean was extremely helpful, he was patient, understanding and really opened up options for our family. He was thorough and knowledgeable and didn't hover when we were making our decision. Our experience was 100% positive from walking the lot to driving away in our new SUV. If you are in the market to get into a new car or truck, start at AutoNation Ford Tustin, you won't be disappointed!! More

I do not recommend going to Ford of Tustin for service. I was warned not to go by friends but thought they were being over critical. I was wrong. My service writer was not responding for two days by phone I was warned not to go by friends but thought they were being over critical. I was wrong. My service writer was not responding for two days by phone or text, when I got the service manager involved he promised me a call back then I was never able to get him on the phone again. After 3 days of no response, no one who could give me the status of my truck, and 8 days of being at the dealership I went and demanded my truck be returned to me. To my surprise my service writer was there and available and further, they were not busy. Unfortunately my truck was not fixed for the issue I brought it in for and now my remote start and keyless entry keypad do not work. When contacted by their customer service after the fact I was promised a phone call to remedy the situation, it’s been a week and no one has followed up. More

HORRIBLE. I brought my car in to have the front sensor fixed and the backup password fixed. The serviceman told me that it would take 4-6 days. They did not of I brought my car in to have the front sensor fixed and the backup password fixed. The serviceman told me that it would take 4-6 days. They did not offer me a loaner car. When I finally came to pick up my car, none of the issues were resolved. I called the serviceman who I took care of my case and left a message. I also had customer service leave a message and I have not received a response. More

Christian is and was very good. Very good service rep. I felt safe and confident. Your lucky to have him. Very good service rep. I felt safe and confident. Your lucky to have him. More

Everybody at this dealership is really kind and professional. I had good time buying my car there. I drove 70 miles to buy my car there and I will do it again. Sammy and Elmer are top notch guys! T professional. I had good time buying my car there. I drove 70 miles to buy my car there and I will do it again. Sammy and Elmer are top notch guys! The communication over the phone and in person was very good. I have no feedback on the service department. More