Back

AutoNation Ford Tustin

Tustin, CA

4.6
1,126 Reviews

2 Auto Center Dr

Tustin, CA

92782

Directions

By Type

Showing 1,126 reviews

November 21, 2023

I recently had the pleasure of servicing my Mustang at Ford Auto Tustin, and I couldn't be more satisfied with the experience. Delia, my service representative, went above and beyond to ensure everything More

by Mostafa91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delia VALENZUELA-GONZALEZ
Nov 23, 2023 -

AutoNation Ford Tustin responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

November 16, 2023

What keeps me returning to AutoNation Ford Tustin even when it’s farther away than my local Ford dealership? It’s all about the service! I periodically, as in not overly often, receive mail/emails remindi More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Nov 18, 2023 -

AutoNation Ford Tustin responded

Hi Jen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

Ford AutoNation performed service on my Expedition, they were professional, friendly and finished the work ahead of schedule. More

by Christineshippee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Childers
Nov 16, 2023 -

AutoNation Ford Tustin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

November 15, 2023

Bought my car in for maintenance at 8am, was ready for pickup before the day was over More

by cesar.e.58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Nov 18, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

They were able to save us a ton of money. Peter & James gave us what we asked for. More

by rjluna44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kara & Peter
Nov 18, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

My service advisor Daniel, was so helpful and throughout my visit kept me informed. With a on site video of the underside of the vehicle that reassured me that there was no damage or leaks to worry about. B More

by dspencer1163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel.
Nov 16, 2023 -

AutoNation Ford Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 13, 2023

Elmer Lopez was great after 2 years of waiting I got my F150 Lighting. Elmer was upfront about time and wait. He reached out to me to let me know how is was going. My only issue was they wanted to add dent More

by jpsfowl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer, Lopez
Nov 16, 2023 -

AutoNation Ford Tustin responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2023

Everything was excellent. Highly recommend this service. They finished it before the time they promised. More

by cuneytd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Childers
Nov 16, 2023 -

AutoNation Ford Tustin responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2023

Worst dealership there is do not buy anything from theses hacks!!! They are lying used car salespeople. The GM is even worse self indulgent meat head. No help just excuses when I tried to purchase my truck o More

by Average Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Greco
November 05, 2023

They took an extra 2 days to diagnose the car but in the end they found the issue and my car passed smog. More

by Link2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Nov 07, 2023 -

AutoNation Ford Tustin responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

...
6
...