AutoNation Ford Tustin

Bob from Autonation’s service department is the man to see. Bob is friendly, knowledgeable, thorough, and efficient. Bob keeps all our cars in top top shape so that we can road trip with complete peace of see. Bob is friendly, knowledgeable, thorough, and efficient. Bob keeps all our cars in top top shape so that we can road trip with complete peace of mind. Bob’s dedication to his clients is unparalleled. Kudos to Autonation for having such an awesome guy on their team. More

Good service, no problems, great shuttle service, very convenient, would recommend and will use next time. convenient, would recommend and will use next time. More

Auto nation has the best customer service, everyone is always very helpful and polite. I strongly recommend them to everyone looking for great and honest service. always very helpful and polite. I strongly recommend them to everyone looking for great and honest service. More

Daryl was a great help. Took the time to go over every feature of the truck. Also went the extra mile to pick me up from the near by airport to pick up my new truck. Pleasan Took the time to go over every feature of the truck. Also went the extra mile to pick me up from the near by airport to pick up my new truck. Pleasant finance dept. as well. Clean showroom. No stress atmosphere/ sales team. More

highly attentive and knowledgeable personnel I highly recommend this service team if you need work done! recommend this service team if you need work done! More

Our last visit in April 2021 to Ford Auto Nation for service was extremely unfavorable. However, this visit for service far exceeded our expectations. Our service advisor, Christian, was outstanding! He service was extremely unfavorable. However, this visit for service far exceeded our expectations. Our service advisor, Christian, was outstanding! He was courteous and patient from the moment I pulled up in line, kept me and my husband informed, and was always available or returned our phone call within 5 minutes! Christian was very knowledgeable, informative and made our overall experience very enjoyable. He treated us and our vehicle as if it was his own! Our Ford Edge was repaired to our satisfaction and within the informed amount of time with no issues. I hope all of your service advisors emulate Christian’s professionalism. Thank you, Christian! More

I’ve been servicing my vehicle at Ford Auto Nation Tustin since I purchased my SUV 10 years ago. Each service manager has been honest, attentive and diligent. My most recent service with Christian K. was no since I purchased my SUV 10 years ago. Each service manager has been honest, attentive and diligent. My most recent service with Christian K. was no exception. He made sure I was informed of my vehicles progress throughout the appointment. It’s a testament to their Service Department, that their service bays are full, and wait time may be longer than expected, depending upon the necessary servicing. More

My experience with the service department was definitely good! Christian was courteous and helpful. He returned my calls quickly and had my car ready when he said it’d be. I appreciate that! good! Christian was courteous and helpful. He returned my calls quickly and had my car ready when he said it’d be. I appreciate that! More

Had my car in for a 20,000mile servicing and a recall issue. I made an appointment and didn't have to wait long. They provided a Lyft to shuttle me to my office and back and the whole process was quick a issue. I made an appointment and didn't have to wait long. They provided a Lyft to shuttle me to my office and back and the whole process was quick and easy. More

My first time here and I was throughly pleased. Although they were extremely busy they continues to update me. Thanks David Although they were extremely busy they continues to update me. Thanks David More