AutoNation Ford Tustin

Great service and care. The service representative and the mechanic were upfront about costs, time for maintenance and had excellent communication for relaying the important The service representative and the mechanic were upfront about costs, time for maintenance and had excellent communication for relaying the important information I needed. I have been going here for years, since I purchased my vehicle and alway enjoy their service More

Made appointment for oil change and tire rotation. After waiting 2 hours they told me they couldn’t do it and to come back another day. This dealership does not respect your time. Service Advisor wa After waiting 2 hours they told me they couldn’t do it and to come back another day. This dealership does not respect your time. Service Advisor was professional. However, he had no support and resources to properly run a service business. Poorly run and managed Ford Dealership. After two similar experiences they have lost me as a customer. More

The easy, friendly and professional staff at a dealership I had an opportunity to work with. Can't say anything negative about Dylan and Alexander. I had an opportunity to work with. Can't say anything negative about Dylan and Alexander. More

Brittany and service staff was friendly and helpful. She was able to get me scheduled for an oil change last minute. My only complaint is that the service technician left a grease hand print on the She was able to get me scheduled for an oil change last minute. My only complaint is that the service technician left a grease hand print on the side of my door and on my windshield. I just washed my truck the previous day. Also, they parked my truck in the tire change area which made it take a while for the front staff to find my truck. Also, I wasn't really sure when my truck service was completed. I kinda wish I would get a text or call when the vehicle was ready. More

First time visit for servicing my 2003 F350. Pulled up and was met by Landon that directed me to service tech Bob. Bob checked me in and discussed the service processes. Bob was very helpful a Pulled up and was met by Landon that directed me to service tech Bob. Bob checked me in and discussed the service processes. Bob was very helpful and trusting. After initial diagnosis on my vehicle, Bob called with the repair recommendations. I like how Bob explained each issue and gave me the pricing. We discussed a repair plan and the service was completed that day. I like how Bob didnt pressure me into getting everything done now, but came up with the most critical issues and a plan to service the other issue at next service. And, the dealer provided a Lyft ride home. Efficient, courteous andprofessional service by Auto Nation Ford. More

I love their service department. The service consultant ensured all my issues were addressed. I believe the best dealerships are determined by their service department. I will be The service consultant ensured all my issues were addressed. I believe the best dealerships are determined by their service department. I will be back! More

Alexander was a great help on my visit thank you. He definitely made my experience at 💯 He definitely made my experience at 💯 More

AutoNation always takes great care of my car. Bob Selff is a great service tec. and easy to work with! Bob Selff is a great service tec. and easy to work with! More

Brought my Edge ST in for service, Brittany listened to my concerns about what needed to be done. Everything was addressed and corrected. Tustin Ford exceeded my expectations. my concerns about what needed to be done. Everything was addressed and corrected. Tustin Ford exceeded my expectations. More

Bob is the best! He took care of what we needed, and everything was done in a timely manner as well. Thank you!! He took care of what we needed, and everything was done in a timely manner as well. Thank you!! More