AutoNation Ford Tustin

Dealerships is great but don’t go there for oil changes! Takes way too long. I have owned fords and Lincoln’s for 20 years and always used their quick lane oil changes , in and out 45 min max always. This d Takes way too long. I have owned fords and Lincoln’s for 20 years and always used their quick lane oil changes , in and out 45 min max always. This dealership worst ever in an out in 2 HOURS would be a record!!! Slowest I’ve ever seen!!! More

I have been going to Tustin Auto Marion for years the service is always timely and helpful. One of the things I like best if the longevity of their Service Staff, Bob is always there answer actually lis service is always timely and helpful. One of the things I like best if the longevity of their Service Staff, Bob is always there answer actually listens and asks well informed questions. More

Bob Selff is good at what he does! He is knowledgeable and very accommodating. He is a pleasure to work with! and very accommodating. He is a pleasure to work with! More

They set up an out of state deal quickly and executed it exactly as we agreed exactly as we agreed More

All my needs were met. Did everything I had asked. Service department was well informed and professional Service department was well informed and professional More

I came to the dealership with no idea what I wanted, but a set of specific parameters. Sean helped me find the perfect vehicle that checked all the boxes. a set of specific parameters. Sean helped me find the perfect vehicle that checked all the boxes. More

Roberto, Jesus and Peter were fantastic, including working hard on a Sunday to obtain vehicle of choice from another dealer. I understand that doing dealer transfers on the weekend is abnormal but the working hard on a Sunday to obtain vehicle of choice from another dealer. I understand that doing dealer transfers on the weekend is abnormal but they made it happen and did so seamlessly. Excellent work and highly recommended. More

Christian and the service team did a great job, were responsive and respectful in all communications. Very good experience from the moment I dropped off the car, as they provided me a lift home and unt responsive and respectful in all communications. Very good experience from the moment I dropped off the car, as they provided me a lift home and until I picked up the car. More

The service I received from Andrew was superb, thank you Andrew. Andrew. More

They did a n ice job locating vehicle, delivering and finance was great. My concerns are: 1. Kept getting calls that I had not paid in full, left voicemails back (since nobody ever picks up their p finance was great. My concerns are: 1. Kept getting calls that I had not paid in full, left voicemails back (since nobody ever picks up their phone) letting them know I had proof of payment of some $1500 payment they said I owed. I am still actually confused as my contract amount total for vehicle was $86,053.14. I paid $1500 via credit card to transport cost, then a check for $84,553.14 and another check for $1,500 for a total of $87,553.14 or $1,500 more than my contract amount of $86,053.14. Am I owed a refund? 2. The sales person did not deliver me 2 keys to vehicle and said used cars aren't required to come with 2 keys and would follow up with Nationwide dealer that transported car and original owner. I never heard back. I think it is petty that you pay this premium for a used truck and the dealer doesn't take care of buyer with at least (a) following up, (b) providing a second key as part of purchase. thanks - Jose Lynch (cell: 714.227.9748) More