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AutoNation Ford Torrance - Service Center

Torrance, CA

4.4
581 Reviews

581 Reviews of AutoNation Ford Torrance - Service Center

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October 26, 2022

They do a great job Jesse always takes care of you. It's a nice spot everybody's cool More

by koncretesteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 26, 2022

Quick polite service for recall item . Great communication from service team. Jesse and Derek are great More

by suefr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek in service and Jesse in service
Nov 03, 2022 -

AutoNation Ford Torrance responded

Suefr, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 24, 2022

I always receive excellent service from this dealer; my car is ready when promised, and my service advisor, Tom, is the greatest! More

by patsyanntoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone, Otto (driver)
Nov 02, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 23, 2022

Genuine and sincere effort to please their customers, thorough explanation about servicing performed, information regarding other items that were checked and their present condition, which is important More

by danicagus
Recommend Dealer
Yes
Employees Worked With
Derek Duarte , Lisa Parasrami
Oct 31, 2022 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 22, 2022

I had a wonderful experience at AutoNation Torrance. Derek was quick, knowledgeable, and friendly. My truck was repaired a day sooner than Derek told me in the estimate. More

by aaronmorris1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Oct 30, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 21, 2022

I have only had a great experience whether it’s Roy,my salesman or Jesus when I service my truck. Both men are very kind and professional More

by maxnickcole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 20, 2022

Jesse C was so helpful in signing me up to care for ford ranger truck for recall. Then Angel sssusted me in buying back the truck as my husband passed away. Sad times fir me they helped me. In addition I t More

by Peggykay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse C
Oct 27, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 20, 2022

Great service as always. Easy check in, easy check out. Took a little longer than expected but worth the wait. More

by donnaw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 19, 2022

Was greeted by Tom Noone told him I was to meet Kathy, he went looking for her, did not expect that. Kathy came and greeted me and got right to work checking in my truck. She then got on line and researched More

by grhansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Kathy
Oct 26, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 18, 2022

This was the worst service experience ever. They wouldn’t answer the phone and when it was finally picked up after the fifth call it was someone in a separate location that couldn’t answer any More

by Mr Panagos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Oct 23, 2022 -

AutoNation Ford Torrance responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (424) 253-4976 -- we hope to hear from you soon.

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