AutoNation Ford Torrance - Service Center

Clean and professional. Was greeted in a timely manner to start the process. Was advised of possibly further work necessary, and given the option to do so. Was greeted in a timely manner to start the process. Was advised of possibly further work necessary, and given the option to do so. More

This dealership was a very negative experience. Not only did no one bother to come outside and greet me, but they all acted as if I was interrupting them from their social activities as I patiently Not only did no one bother to come outside and greet me, but they all acted as if I was interrupting them from their social activities as I patiently waited for service. When I finally did get someone to help me, they still after keeping my truck for over a week, could not seem to find out what was wrong with the electrical system (now the second time It's been in for the same problem.) No loaner car was available, so I had to ask my sickly wife to follow me there to drop off the truck. The first encounter was the Ford dealership in Irvine, and now this one in Torrance....just an awful waste of my time! Done with Fords! More

I only take my vehicle to this dealership. They do a great job, have always been honest with me and I always have the best customer service. They do a great job, have always been honest with me and I always have the best customer service. More

They did a regular service on a busy day and got it done on time. on time. More

Extremely friendly and helpful staff. excellent prices, super fast drop off shuttle. Wating aera is clean with allways stocked vending machines. They always have great coupons on there we excellent prices, super fast drop off shuttle. Wating aera is clean with allways stocked vending machines. They always have great coupons on there websites for service and parts special. More

Jesse Cisneros was a pleasure to work with. He was attentive, kind, and kept me up to date on the status of my car. Thank you! He was attentive, kind, and kept me up to date on the status of my car. Thank you! More

Very good service. My wife and I wanted to take care of the recalls on for explorer. Easy to make an appoint, friendly service technician and they even gave my wife a My wife and I wanted to take care of the recalls on for explorer. Easy to make an appoint, friendly service technician and they even gave my wife a ride back home. All the service was completed in that same business day. Excellent 5 stars More

this dealership has always been good to me and takes excellent care of my latest purchase a Roush Nitemare. excellent care of my latest purchase a Roush Nitemare. More

When you make the appt for service, the Ford employee doesn’t ask if you need a ride back home, or to the dealership to pick ip your car at the end of service. While this location will provide a ride hom doesn’t ask if you need a ride back home, or to the dealership to pick ip your car at the end of service. While this location will provide a ride home AS LONG AS YOU BOOK IT AHEAD, they don’t offer services that other dealerships do. Toyota for example pays for an uber to/from dropoff and pickup at the dealership. Details like this can really make or break customers wanting to use the service location. Also some of your customer service reps who take calls can be short/rude. Being in customer service myself this is highly unprofessional and unnecessary. More

Good service and on time as promised The car was returned to me spotless. The service suggested and performed is looking forward to better performance and safety. returned to me spotless. The service suggested and performed is looking forward to better performance and safety. More