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AutoNation Ford Torrance - Service Center

Torrance, CA

4.4
581 Reviews

581 Reviews of AutoNation Ford Torrance - Service Center

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January 11, 2023

Efficient and good communication in working with Pedro. Was especially impressed by service of Mark Groves Sr. Kind, helpful, and took the time to trouble shoot a problem. His customer care and warmth More

by Mikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Groves Sr., Pedro
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Jan 18, 2023 -

AutoNation Ford Torrance responded

Hello Mikel, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2023

Booked a service appointment. They were prompt and did the necessary 60,000 mile service. Comfortable waiting lounge and clean restroom. More

by macdonell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Stankus
Report | Print
Jan 06, 2023 -

AutoNation Ford Torrance responded

Hi Macdonell, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 03, 2023

dealer is clean,thomas was very helpfull and very profecional,very happy with the service.Thanks. More

by salvador8732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jan 06, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 02, 2023

I had an excellent experience with the service department at this dealership. The communication and follow-up processes are great, and they got me in and out quickly. More

by stmalachy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
Jan 04, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 02, 2023

Good dealership, but we didn't have the best experience this time. Nothing was done and waited for too much time More

by Erikrazo2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Report | Print
Jan 05, 2023 -

AutoNation Ford Torrance responded

Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

I appreciate the professionalism and courteous manner in which they extended to me A big thank you! Sandra More

by flygirl.braz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Report | Print
Jan 03, 2023 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 30, 2022

It was great! Fast and easy service with a text when it was ready and a video of the updates they did. More

by nathernandez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Jan 04, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 27, 2022

My third time here . Great service fast friendly and they didn’t try to up sale me. More

by Derrickjr1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Report | Print
Dec 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 26, 2022

Great service. Thank you. Work was performed on time and pretty much as described. Service writer was great. More

by drdbruzzone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine in Service
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Dec 27, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

December 25, 2022

everyone was helpful and very courteous. i did have little trouble with dropping off my vehicle as i didn’t know what the procedure was More

by dianemariewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Dec 27, 2022 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

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