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AutoNation Ford Torrance - Service Center

Torrance, CA

4.5
576 Reviews

576 Reviews of AutoNation Ford Torrance - Service Center

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July 06, 2024

Jesse was very helpful in getting my car serviced! He really did go above and beyond! More

by goque2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack and Thom
Jul 08, 2024 -

AutoNation Ford Torrance responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 05, 2024

I have had many cars serviced at this location and have always been satisfied with the work performed. The service advisors are knowledgeable and always helpful. More

by Will S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Salmon
Jul 07, 2024 -

AutoNation Ford Torrance responded

Hi Will, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2024

The experience was great Katherine S. in service was very helpful and kept me updated More

by aideone81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine S
Jun 20, 2024 -

AutoNation Ford Torrance responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2024

Great customer service ! Friendly staff and helpful. Attentive to the customers no pressure to buy if not ready More

by bbarahona03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Jun 04, 2024 -

AutoNation Ford Torrance responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2024

Excellent customer service. They scheduled my oil change for me and let me know when to come in without me, even asking. When I didn’t have a way to pick up my car, their valet More

by beachgirljen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Salmon, Garrett White
Jun 08, 2024 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 26, 2023

Brought my work truck for engine light and truck shutting of while driving with a car trailer. After keeping my truck for a week or so I spend initially 970 and problem was not fixed brought it back and the More

by Trustyautollc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy service rep/and the diesel mechanic
Dec 29, 2023 -

AutoNation Ford Torrance responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

December 15, 2023

I had an unfortunate issue with my truck and it was there a prolonged period of time. However Jason Green was phenomenal. He kept in contact with me, even if there weren’t significant updates. He wasn’t anno More

by Bronco12
Recommend Dealer
Yes
Employees Worked With
Jason Green
Dec 18, 2023 -

AutoNation Ford Torrance responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2023

Friendly and accommodating staff, excellent service, comfortable and relaxing waiting room, kind and efficient service personnel More

by henrie_lasala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Salmon and Katherine
Dec 15, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

December 12, 2023

You're close to 5 stars but a few details leave you just short of 5 stars, More

by Bingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Dec 13, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (424) 253-4976 so we can assist you further.

Dec 13, 2023 -

Bingo responded

YOU DIN'T Say who all this is going to go out to?...and I would like you to know that I know it's not YOUR fault that I have had a first replacement engine due to the erratic vibrationsI had and now it's the third engine that is in my Escape,...and I have to deal with when is the next time the car is going to go into eratic vibrations, like it has in the past and when it's going to happen to me again?! Robert Taylor

December 08, 2023

I visited here again to fix my left low-beam light which did not work. It's not a bulb issue. Overall, this place is great. I had a good experience here. I feel the service has improved greatly more t... More

by kbsz83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Dec 09, 2023 -

AutoNation Ford Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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