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AutoNation Ford Torrance

Torrance, CA

Overview
Reviews
Vehicles
4.4
900 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 900 reviews

July 15, 2022

Friendly professional service that was prompt and reasonable. The progress updates were very helpful and appreciated. More

by Tmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom and Jason
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Jul 19, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2022

The dealer was great, only issue was with one of the supervisor being so rude with the lady that was helping me, I mean the lady was doing her job at the moment and if she did or didn't do something , More

by DANIEL XOLALPA R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember their names
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Jul 16, 2022 -

AutoNation Ford Torrance responded

Hi Daniel, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2022

Mr. Tom Noone is always accommodating me with my vehicle every time I have come for my regular 2018 Ford Escape maintenance. I really appreciate his warm customer service and I trust him with everything. Th More

by Fritz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Tom Noone
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Jul 14, 2022 -

AutoNation Ford Torrance responded

Hello there! We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 12, 2022

The salesperson Jennifer was amazing. It’s the first time I’ve had a good experience in finance too. I recommend this dealership! (See below for update) one of the window buttons doesn’t More

by Talkitivejim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer, Mario, I forget the finance guys name. Sales manager was nice too.
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Jul 13, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 30, 2022 -

Talkitivejim responded

Here we are a month later and I’m attempting to schedule an appointment to cover the new key that was promised in my contract. My salesperson is less than interested in helping me and even tried to pass me off to another sales person because she had to split her commission with them.I called in to get an appointment set for the second key and asked to work with someone else and I got excuses and no return call. The car itself has 3 other issues that I didn’t notice prior to purchase and they are saying It’s all wear and tear. So the 90 day automation guarantee means nothing.

July 11, 2022

I took my 2021 Explorer on 7/6/2022 for recall service. Service Advisor Tom Noone was great explaining what recall was for and called me when my automobile was ready for pick up. And it was washed and look More

by Edna Damo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
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Jul 14, 2022 -

AutoNation Ford Torrance responded

Hello Edna, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Tom Noone is the best service advisor has taken care of our Fords for many years! I totally trust my car to this facility. More

by Megly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Report | Print
Jul 14, 2022 -

AutoNation Ford Torrance responded

Hi Megly, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Torrance! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2022

I’ve been a costumer for many years, and the assistance I’ve was always good. More

by Blanca Tumba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy
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Jul 13, 2022 -

AutoNation Ford Torrance responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 11, 2022

My visit on 9 July was very informative and help prolong the safety of my vehicle. More

by Gjpierson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
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Jul 13, 2022 -

AutoNation Ford Torrance responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 11, 2022

Great dealership. Very helpful people and Marcus was awesome. Would definitely buy from them again. More

by Dant1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
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Jul 14, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Dealer verified the parts were in stock for the safety recall. The repair was then scheduled and carried out. More

by dwt90275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Stankus
Report | Print
Jul 14, 2022 -

AutoNation Ford Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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