Back

AutoNation Ford St. Petersburg - Service Center

St. Petersburg, FL

4.3
663 Reviews

663 Reviews of AutoNation Ford St. Petersburg - Service Center

Sort by
November 01, 2022

Great help and quick repair. Will plan on returning soon for more repairs because of their professionalism More

by polloloco.stilwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah wonderful
Nov 09, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 01, 2022

I was greeted with a friendly smile by a service agent Micky. She was absolutely amazing. She promised my vehicle will be out the door in less than 90 minutes and she delivered on her promise. She did More

by B1ogdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Cusumano
Nov 08, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

I brought my expedition in for a recall, it turned into two separate appointments of 2 days each. The saving grace is Micky my service rep who recognized our frustration and pulled out all the stops to fix More

by Pjensen
Recommend Dealer
No
Employees Worked With
Micky
Nov 08, 2022 -

AutoNation Ford St. Petersburg responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

Excellent attention and courtesy from Westley, however it took a long time to find the issue. Your Automatic telephone service, is is terrible! transfers and disconnects, or leaves you on the line without f More

by gilgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Westley
Nov 08, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

Excellent service and explanation for an issue outside of the recall Made the experience easy Thank you. More

by Jamineral1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky
Nov 07, 2022 -

AutoNation Ford St. Petersburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 29, 2022

I called and made an appointment had to wait two weeks which was OK. When I went in they told me I probably wouldn’t be done today and that my appointment was only with the representative not to have the More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Selim
Nov 06, 2022 -

AutoNation Ford St. Petersburg responded

Hi Tim, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (727) 231-1323 to discuss what we can do to help.

October 27, 2022

Friendly and efficient service, Brandon was excellent. I was given an accurate timeline of completion and they communicated clearly with me. Will go back for future service needed. More

by Katelinclardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Lisa Parasrami
Nov 03, 2022 -

AutoNation Ford St. Petersburg responded

Katelinclardy, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 26, 2022

Beth Petty is the best service advisor at Ford make sure you ask for her! More

by Happyjackie50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Ford St. Petersburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2022

Do not use service department… Led me to believe that my car would be ready the next day… Long story… Do not use !!! More

by suebluiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micky
Oct 31, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1323 to discuss what we can do to help.

Oct 31, 2022 -

suebluiz responded

The general manager is welcome to call anytime after 430 weekdays

October 21, 2022

We were very pleased with our service representative Beth. She as most knowledgeable and professional. She was great about communicating with us and keeping us updated about the status of our service. O More

by glarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth
Oct 28, 2022 -

AutoNation Ford St. Petersburg responded

Hi Glarson, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford St. Petersburg and we hope to be of service again in the future.

...
22
...