AutoNation Ford St. Petersburg - Service Center

Always professional and personable. Did not have to wait long. I always use Ford AutoNation as I bought my vehicle there. Did not have to wait long. I always use Ford AutoNation as I bought my vehicle there. More

Had van for over 2 months - very poor communication with service writer - I had to call for updates, service writer - I had to call for updates, More

Awesome service. Greeted as soon as I drove up. Had a recall but they had a loaner waiting for me. Zero inconvenience!!!! That’s my kind of dealer service department Greeted as soon as I drove up. Had a recall but they had a loaner waiting for me. Zero inconvenience!!!! That’s my kind of dealer service department. I’m definitely going back. They also have hot cocoa. More

I purchase the OM break controller and OM remote start kit from Ford I installed it myself both items were plugged in play Ford wanted 1 90 95 to do the program the keys they wanted 2 96 95 to activate th kit from Ford I installed it myself both items were plugged in play Ford wanted 1 90 95 to do the program the keys they wanted 2 96 95 to activate the remote start and 2 96 95 for the break controller they claimed it was 4 hours worth of work I went to the local walksmith had both keys programmed for $75 I bought an obedient to chord that was connected to Ford Forscan And I unlock both the remote start and the break controller total job took less than one hour including ethelock Smith in my opinion Ford is highway robbery on something that is so simple and that they could do in less than an hour May I add that I went to the service counter when I purchase both items from the parts department I talked to Wesley made the appointment and he told me that it would be a diagnostic fee of an hour to an hour and a 1/2 to get everything done. When I took the truck in on that Friday to get it done this is the estimate they came back with More

My service person was very helpful. Made sure I got the best treatment for myself and my car as possible. Made sure I got the best treatment for myself and my car as possible. More

Sent my 1997 Ford campervan for a checkup back in July. Due to Covid it hadn’t been on a road trip in two years but was driven around locally on a regular basis and always started and drove well. I asked Due to Covid it hadn’t been on a road trip in two years but was driven around locally on a regular basis and always started and drove well. I asked for complete checkup as we were planning on camping starting at the end of October. In August was told service was complete and the mechanic could also fix my generator, they just needed to order a new starter. After three months of waiting and calling, no more work was done, the mechanic and serviceman quit but the bill went up from $1200 to $1900. Bill was finally adjusted to take off the work that was not done. Took van home and a few days later on October 31st while waiting in,line to get gas the radiator blew. So much for our road trip! After almost another month in their service department they advise me I needed a new radiator and alternator costing another $2500. Kevin, the service manger, told me that 4 months is normal to service a vehicle and there was no way they could know that my radiator was blown and I needed a new alternator. My vehicle had been serviced by Auto Nation before and after every road trip we took to make sure we didn’t have issues like this. Mechanics always told me the vehicle was in excellent condition. Will never use Ford Auto Nation again. More

The customer service is the best here! I will definitely be back and send my friends. I will definitely be back and send my friends. More

When your buying a car the staff is all over you but when you need service or help with an internal problem no one wants to be bothered with you you need service or help with an internal problem no one wants to be bothered with you More

Always fast and efficient service when I take my vehicle in for it's maintenance. Thanks to Salim for keeping me up on the progress as I waited. in for it's maintenance. Thanks to Salim for keeping me up on the progress as I waited. More

Always very helpful and efficient. Only issue was price for 4 tires installed. 30% more than Sam's. All other services just great Only issue was price for 4 tires installed. 30% more than Sam's. All other services just great More