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AutoNation Ford South Fort Worth - Service Center

Fort Worth, TX

3.7
293 Reviews

293 Reviews of AutoNation Ford South Fort Worth - Service Center

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December 17, 2021

Have been a car and truck buyer from this dealership for over forty five years. Only dealership I that has always met my expectations for excellent service and family atmosphere. More

by royjgriffin2581
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Fisher, Sydney Thorp
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December 16, 2021

They were able to pin point the problem. I didn't have a loaner vehicle, but they were able to track the problem in about 2 days. More

by dion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry was very courteous and we test drove the car after repairs were made.
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December 13, 2021

In the service department they need to improve in customer communication there’s none thanks More

by noragalvan54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 14, 2021 -

AutoNation Ford South Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-3225. We hope to hear from you.

Dec 15, 2021 -

noragalvan54 responded

Sorry for the late reply. Yes I will call you as soon as I can. Thank you

December 09, 2021

Service is good .service agent helpful.Kept me informed about truck needs.Will continue with service. More

by Gary Swan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Fisher
Report | Print
Dec 13, 2021 -

AutoNation Ford South Fort Worth responded

Hi Gary, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 09, 2021

I’m always greeted friendly. They take the time to answer all my questions and inform me on what to expect next visit. More

by Missannh67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Alvine
Report | Print
Dec 13, 2021 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 07, 2021

They provided good service and took care of my car. They even cleaned my car. More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 11, 2021 -

AutoNation Ford South Fort Worth responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 04, 2021

Chris always make sure his customers taken care of thanks Chris you are appreciated I will always let you take care of my Truck More

by Monty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
With Cris and his Crew you are in good hands , Sydney Thorp
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Dec 07, 2021 -

AutoNation Ford South Fort Worth responded

Hi Monty, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

Friendly staff and service is done promptly They don’t Friendly staff and service is done promptly They don’t try to sell you services that you don’t need More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Fisher
Report | Print
Dec 07, 2021 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 02, 2021

Hands down the best service! Communication was amazing and they finished the service on my car before expected deadline. Will definitely be back. More

by Kkbnce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
Dec 06, 2021 -

AutoNation Ford South Fort Worth responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

December 02, 2021

I have always received great service from this dealership and the staff are always friendly and courteous. Thank you! More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Alvine
Report | Print
Dec 06, 2021 -

AutoNation Ford South Fort Worth responded

Hi Dennis, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford South Fort Worth. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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