AutoNation Ford South Fort Worth

Turn around time for maintenance is disappointing. Many customers can't be without transportation for days at a time with no loaner etc. Many customers can't be without transportation for days at a time with no loaner etc. More

Service was great, everyone was nice and friendly! However, I went in for a repair and one of the guys told me he would call me when my parts came in so I could get my car fixed asap… I never received However, I went in for a repair and one of the guys told me he would call me when my parts came in so I could get my car fixed asap… I never received a call so I had to call up there myself after over a week of waiting and he was like “oh yeah we have them they’ve been here”…. Wish I would have received a call when they arrived! Other than that they’ve been great. More

Excellent customer service by Services Dept! Kept me well informed as to the status of my vehicle. Kept me well informed as to the status of my vehicle. More

My experience was great! My sales person David was the best. He made my choice easy and the process went smooth.The whole team congratulated me and that felt awesome. Overal My sales person David was the best. He made my choice easy and the process went smooth.The whole team congratulated me and that felt awesome. Overall, I love my new car. More

I have been doing business with some of the same people for twenty five years plus at this dealership, always been extremely helpful and cordial to work with. for twenty five years plus at this dealership, always been extremely helpful and cordial to work with. More

Professional, hardworking. My vehicle runs like it’s brand new now. Total difference before & after service. My vehicle runs like it’s brand new now. Total difference before & after service. More

Doug was great. Friendly atmosphere with no stress or push to purchase the vehicle, which we ended up buying. Very nice experience in a dealership. Finally!!!! Friendly atmosphere with no stress or push to purchase the vehicle, which we ended up buying. Very nice experience in a dealership. Finally!!!! More

Great place and amazing staff. They will make sure you get the best deal possible and work with you until the end. They will make sure you get the best deal possible and work with you until the end. More

It was easy and fast and I was back in my car 10 out of 10 recommend from me 10 recommend from me More

Incoming call barely been picked up and answered with responsibilities. Repair service for commercial truck was handled by irresponsibility and unprofessional supervisor. My Truck was always left there responsibilities. Repair service for commercial truck was handled by irresponsibility and unprofessional supervisor. My Truck was always left there with appointment and irregular events happened but he always says that customer come as walk-in and no pre alert description when he opened the talking . I had to get My F250-2020 come back to this place because of some notices from system appeared after 32k miles with” Hill start system not available, pre-collision assist not available, service advance trace, camera is not available plz contact dealer ” but when I restart my truck after supervisor confirmed finishing service , all notices came up again . Supervisor came , saw but I was disappointed with his reply” I don’t know, let see it next time”. And This is my fourth time I’ve experienced, I don’t want to come again but I have to , just because it was under last time warranty with this location . At least , they need to inspect the truck, provide evaluation or estimate time of maintenance will take, however, there has been no phone call or text message for a week . I had to call for tracking service and received a “very impressive “ as : I don’t know, we have to get line and work by orders. I thought Ford’s service is good but this supervisor who’ve handled by truck 4 times should be retrained for Custommer service. Finally. I don’t recommend customer for this maintenance service for commercial truck at Autonation South Fortworth 5300 Campus. More