AutoNation Ford South Fort Worth

Great team and service. Larry Balkum and his staff really came through when it mattered! Larry Balkum and his staff really came through when it mattered! More

I have always had good service provided when I go in for oil change and tire rotation. oil change and tire rotation. More

Facilities are not that up to date but the people there don’t seem like the usual xx people. They were up front about the premium interest rates offered through Ford and how their stores are “no haggle.” W don’t seem like the usual xx people. They were up front about the premium interest rates offered through Ford and how their stores are “no haggle.” We didn’t get get as much for our trade in as we wanted but it got close and was almost worth the little bit of loss for not having to deal with sneaky salesmen. Just make sure to always check the charges and ask questions to make sure everything you’re getting charged for is on your vehicle. Also, check the charges against the window sticker. More

Salesman was a pleasure to work with. No high pressure sales. Would recommend him to friends No high pressure sales. Would recommend him to friends More

Went to this dealership to give a loaner SUV a chance. Got there, and the salesman, Tyler Morgan, couldn't have been more of a !$&%!. Called me a liar when I found rust on the bottom of the SUV we looked Got there, and the salesman, Tyler Morgan, couldn't have been more of a !$&%!. Called me a liar when I found rust on the bottom of the SUV we looked at, refused to discuss some of the made up fees on the sales paper, and just flat out ignored us when we pointed out obvious damage on the vehicle. When pointing out obvious scratches on the vehicle I was rubbing my finger over them to see if they wiped off like if they were just dirt or something, and he accused me of scratching the paint by rubbing my finger flesh on it. I dont know how a vehicles paint could get scratched down to the metal due to someone slightly rubbing their finger over a mark to see what it is, but he sure accused me of it. This dealer lied about the MSRP of the vehicle (54k when it really was 51k) and then said were were getting a $7k discount. 4k from the dealer and 3k from a ford rebate. rebates don't count as a discount. Thery are to be applied to the vehicle after final sale. The dealer is still getting that money, it's just coming from ford instead of the buyer. So they wanted the price of a brand new SUV with no miles or damage, and essentially didn't want to give ANY discount due to the mileage and damage. Then they want to force me to buy dealer add ons saying they are already on the vehicle (not all were), and refused to take them off, and refused to take off the $700 appearance protection that we didn't want. Avoid this dealership like the plague!!!!!!! More

The car buying process nowadays can definitely cause headaches, but we're very grateful Darryl was there to make it an easy and smooth process for us. headaches, but we're very grateful Darryl was there to make it an easy and smooth process for us. More

Awesome Dany is a super sales guy he was very helpful polite and listen to everyone of my needs polite and listen to everyone of my needs More

Sales experience excellent; closing the deal slow as there was only one finance staff member available. Cosmetic service failed. Since purchase was late into the evening, we were told to return and all there was only one finance staff member available. Cosmetic service failed. Since purchase was late into the evening, we were told to return and all of the chips on the car would be addressed. The card was not washed before addressing the chips and only the chips I pointed out were addressed. Upon discussion, Kaylen's response was if the car was to be washed, it would have to go to a whole different area of service and "my car has chips". I expected all the chips to be addressed with the car washed first to locate them, as promised. Used car certification failed. We had transmission issues and this was discussed with Kaylen. He stated this would be covered by the dealer warranty rather than AutoNation addressing it! The transmission oil was dirty which causes me to be very skeptical whether the used car inspection/certification was ever performed. Issue with the dashboard was addressed with Kaylen and he said it should be covered by the bumper to bumper warranty. It was not and should have been addressed by AutoNation. It appears that once AutoNation received funding, they were no longer interested in addressing the issues with the car as promised. More

This is the only place I go to for service, always friendly service with a smile. friendly service with a smile. More

This is the only place I go to for service, always friendly service with a smile. friendly service with a smile. More