AutoNation Ford Scottsdale - Service Center

Took my vehicle in on a Friday. Dealership did nothing with it until Tuesday. Communication was poor at best, when you call the service center the phone just rings, they dont answer Dealership did nothing with it until Tuesday. Communication was poor at best, when you call the service center the phone just rings, they dont answer. I didnt trust the service advisor, they didnt seem to understand the issue and recommended I replace everything immediately took the car to another shop as soon as I could. More

My service advisor, Kevin, is always great to work with. He has been my advisor for many years with all of my vehicles. He's always keeps me in the know regarding the progress of my vehicle. He is definitel He has been my advisor for many years with all of my vehicles. He's always keeps me in the know regarding the progress of my vehicle. He is definitely the best! More

Tiffany is a great service adviser. I have nothing but good feedback in my experience. Thanks again! I have nothing but good feedback in my experience. Thanks again! More

Good communication throughout the process of diagnosing and replacing the failed part. Online scheduling of appointment was easy. and replacing the failed part. Online scheduling of appointment was easy. More

Overall good experience. Service completed timely. Service Rep Tiffany was professional and thorough. Techs need to be more careful when topping off fluids. DEF was spilled i Service completed timely. Service Rep Tiffany was professional and thorough. Techs need to be more careful when topping off fluids. DEF was spilled in compartment and on paint. It was left to dry there and not cleaned up. More

great service, good advisor, performed as advertised. Disappointed they don't offer car wash with service because they advised that car wash wasn't very good, also disappointed that dealership wouldn't h Disappointed they don't offer car wash with service because they advised that car wash wasn't very good, also disappointed that dealership wouldn't honor competitor Sanderson Ford service price for $25 less. More

I was very pleased with the service. AutoNation Ford made it very easy for me as they picked up my vehicle, serviced it, and then returned it to my home. AutoNation Ford made it very easy for me as they picked up my vehicle, serviced it, and then returned it to my home. More

I recently had my first vehicle service with AutoNation Ford Scottsdale, and it was a flawless experience from start to finish. They made everything incredibly convenient by offering complimentary pickup a Ford Scottsdale, and it was a flawless experience from start to finish. They made everything incredibly convenient by offering complimentary pickup and drop-off service, saving me both time and effort. Lena was wonderful in keeping me updated throughout the process, making sure everything ran smoothly. Even though I didn't meet Chris, the service manager, the quality of work clearly indicated a well-managed and highly skilled team. I couldn't be happier with the service and highly recommend this dealership for anyone seeking hassle-free and exceptional car care. More

I had the pleasure of working with Cole and he was great, he stayed late to help get my service done and always kept me in the loop, the tech working on my truck Shane came in on his day off to finish it and he stayed late to help get my service done and always kept me in the loop, the tech working on my truck Shane came in on his day off to finish it and get my truck back to me. I really appreciate all the hard work done by both. More