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AutoNation Ford Scottsdale - Service Center

Scottsdale, AZ

3.9
766 Reviews

766 Reviews of AutoNation Ford Scottsdale - Service Center

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December 23, 2022

I’ve purchased 6 vehicles from this dealership and have always been very satisfied with the service and professionalism. More

by Rittenhouse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Dec 27, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 21, 2022

My service associate was friendly but not really helpful. Kinda just going through the motions, filling out the forms, etc. More

by Nola504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Dec 23, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 630-2827 to discuss what we can do to help.

December 19, 2022

Awesome on time and they did a perfect job - straight forward and simple with amazing staff More

by Paul K Saunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Dec 20, 2022 -

AutoNation Ford Scottsdale responded

Hi Paul, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 15, 2022

I took my car for oil change, tire rotation and to have the computer screen . Tiffany is really sweet. It only took a couple of hours. More

by annette0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Dec 19, 2022 -

AutoNation Ford Scottsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2022

This was the most pleasant interaction with a dealership that I have ever had.Kevin Morgan went above and beyond to make me feel appreciated. I will be purchasing another vehicle from this dealership soon, More

by Dar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
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Dec 15, 2022 -

AutoNation Ford Scottsdale responded

Hello Dar, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 11, 2022

The service advisor, James McBride, was honest and helpful. He wasn’t rude or mean like I’ve had before. More

by c.j.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McBride
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Dec 12, 2022 -

AutoNation Ford Scottsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

December 10, 2022

Excellent service! Coming from out of state with a Ford warranty on a Chrysler vehicle (blame Illinois lol) they took the time to research the make/model and provided t More

by heather4better
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Dec 13, 2022 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 10, 2022

Service was good, no issues. Everyone was polite and it did not take too long as well More

by PayneDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Dec 13, 2022 -

AutoNation Ford Scottsdale responded

Hi Payneda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 10, 2022

Excellent service from email reminders to having recall work done exactly on time, providing shuttle to nearby restaurant and compiling work on time. Everyone was very friendly and polite. Than you. More

by Barb
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James O'Brien
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Dec 13, 2022 -

AutoNation Ford Scottsdale responded

Hi Barb, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 09, 2022

As soon as I drove into the service area I was met and put in touch with my service manager Kevin. More

by ron.fredrickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Dec 13, 2022 -

AutoNation Ford Scottsdale responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

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