AutoNation Ford Scottsdale - Service Center

Prompt service, the service writer Spring was very helpful, and kept me informed of the progress helpful, and kept me informed of the progress More

Everything was great from arrival and being checked in with Kevin to receiving the call the car was completely done and ready for pickup on time I was told when dropping off. with Kevin to receiving the call the car was completely done and ready for pickup on time I was told when dropping off. More

On time, kept me informed, even a final video with service man reviewing what was done! Great service man reviewing what was done! Great More

The procedure to set up the appointment on line was clear and effective . The staff were professional,efficient and personable. The car was returned at the time estimated. And, the work was done well and effective . The staff were professional,efficient and personable. The car was returned at the time estimated. And, the work was done well More

Courteous service, convenient location and a good scheduling system. Could use more room for drop off and pick up. scheduling system. Could use more room for drop off and pick up. More

I was a little disappointed on how long it took over a week but happy with the work preform they fix the items that we talked about thanks week but happy with the work preform they fix the items that we talked about thanks More

Service was good. They didn't have time for appointment but just worked my car in for an oil change. Appears they do that for everyone who just drops the car off in t They didn't have time for appointment but just worked my car in for an oil change. Appears they do that for everyone who just drops the car off in the morning with no appointment, just leave car for the day. More

Visit one. ..Explorer with 4 separate recalls. Identified the recalls at time of scheduling three weeks before visit. When arrived was advised that individual t ..Explorer with 4 separate recalls. Identified the recalls at time of scheduling three weeks before visit. When arrived was advised that individual to address one issue was not there. Second issue was roof rack...advised would be better to leave as is. Other 2 issues....advised to wait until the issue outlined in the recall occurred. Left dealership with no recall addressed. Visit two...different 2021 explorer ...Keyless entry not functioning and vehicle in constant deep sleep mode. Left vehicle all day...when returned neither issue was remedied. Have previously purchased vehicles there before....never again nor would I take a vehicle there for service More

Service was great and the service advisor was pleasant to talk with. 5 stars for him. No regrets going here. I would have given 5 stars if they would have run my vehicle through the carwash. talk with. 5 stars for him. No regrets going here. I would have given 5 stars if they would have run my vehicle through the carwash. More

Tiffany did a great job getting my car in for service and communicating when it was ready communicating when it was ready More