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AutoNation Ford Sanford - Service Center

Sanford, FL

4.5
596 Reviews

596 Reviews of AutoNation Ford Sanford - Service Center

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June 30, 2022

They go way over and above in customer satisfaction in my book! Fair & honest too! More

by Kevkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and his Diesel crew
Jul 04, 2022 -

AutoNation Ford Sanford responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 29, 2022

Convenient location. Easy to make service appointment. Service took twice as long as promised though. More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
Jul 01, 2022 -

AutoNation Ford Sanford responded

Hi Patti, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2022

Devon in Service is top notch. I switched from a different dealer because I get better service at AutoNation. More

by harbalb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon
Jul 02, 2022 -

AutoNation Ford Sanford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 28, 2022

Excellent customer service from Derek and the Ford team. My repair was completed in a great timeframe and I still had my entire day. More

by Sherritaalexander07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Jun 30, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2022

Service of my Bronco was done on time, in less than one hour, and with extreme accuracy More

by Simsim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 27, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 23, 2022

Good and semi quick service for my vehicle, and knowledgeable staff, but lack of apple pay for payment options. More

by Hoofahted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jun 27, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 22, 2022

As always fast efficient service. Kathleen, my service advisor, did a great job keeping me informed during the process. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen in service department
Jun 23, 2022 -

AutoNation Ford Sanford responded

Hi Brian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 22, 2022

The service was again remarkable. They were efficient, friendly, prompt to tend to my needs and the service on the car was faster than I thought I would be. When I asked when my last More

by deborah_gendron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Jun 23, 2022 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 21, 2022

Took vehicle in to repair oil leak they took seven days to replace timing chain cover gasket and two valve cover gaskets, leaks worse now than before they repaired it:( More

by Dissatisfied
Customer Service
Price
Recommend Dealer
No
Employees Worked With
three dffernt service advisors
Jun 22, 2022 -

AutoNation Ford Sanford responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0781. We hope to hear from you.

June 21, 2022

A service tech Took time to listen to all of my problems and explain to me the process of fixing this problem. They took me home and brought me back when my car was finished. More

by Paule
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 23, 2022 -

AutoNation Ford Sanford responded

Hi Paule, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

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