
AutoNation Ford Sanford
Sanford, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 884 reviews
I brought my Ford Fusion in without an appointment and was greeted with a smile by John Erber. He worked me in right away and made quick work of something I know is normally complicated. Thank you John an was greeted with a smile by John Erber. He worked me in right away and made quick work of something I know is normally complicated. Thank you John and I will be telling all my friends to come see John at Autonation Ford Sanford! More
I truly love AutoNation Ford Sanford not only because they do fast, thorough, excellent work but because of the friendliness and professionalism they demonstrate each time I’m there. The person I’ve alwa they do fast, thorough, excellent work but because of the friendliness and professionalism they demonstrate each time I’m there. The person I’ve always dealt with is John Erber, always goes above and beyond to take care of me and whatever issues may arise. I drive a lot from Central to South Florida 3.5 hours each way sometimes twice a day (back and forth) and I obviously need my car to be reliable. One phone call to John and he arranges the best possible service appointment for me when it’s a good time for me. If you find yourself needing your car to be serviced then go to AutoNation Sanford Ford and ask for John Erber, he will help you, be professional, explain what issues there are (if there are any) and he is a very personable, enjoyable person to be around. Trust me on this… I am NOT necessarily a people person and this guy makes me feel comfortable each and every time. More
What a great car buying experience at AutoNation Ford Sanford! From sales, to management, to finance, all involved were friendly with no pressure. Sincere thanks! Sanford! From sales, to management, to finance, all involved were friendly with no pressure. Sincere thanks! More
Traded in my Chevrolet Colorado for a Mustang GT. The overall sales experience was excellent with no pressure tactics. I have worked with the AutoNation dealership group in the past and have always foun overall sales experience was excellent with no pressure tactics. I have worked with the AutoNation dealership group in the past and have always found them to be excellent to work with regardless of where they are located. More
Reaching out specifically today to complement John Erber and his efforts. John always goes beyond the call of duty and I truly appreciate his work effort. John’s experience with Auto Nation Ford is a great and his efforts. John always goes beyond the call of duty and I truly appreciate his work effort. John’s experience with Auto Nation Ford is a great one and you will receive all my future business. Thank you! More
I came in for scheduled service on my truck. I was able I came in for scheduled service on my truck. I was able to work in the lounge area (Wi-Fi good) while sipping on two cups of coffee. They completed I came in for scheduled service on my truck. I was able to work in the lounge area (Wi-Fi good) while sipping on two cups of coffee. They completed care on my F-150 without any issue with added service that I requested. Additionally, my trucks service schedule was reviewed with my service advisor, thank you, and I was out the door. More
The 3 stars is for the work done from the service department, the diagnostics and work completion on behalf of the mechanic is good and I feel good knowing that someone who is well trained in working department, the diagnostics and work completion on behalf of the mechanic is good and I feel good knowing that someone who is well trained in working on Fords is fixing my car. Thats about where it ends, the communication on behalf of the service writer absolutely stinks. There does not seem to be any sense of urgency to get the work complete on my car and I feel the need to call to get an update on my vehicle because the service writer does not keep me informed on what is going on and the status of my vehicle. It is very very frustrating. Also, when I got my car back, it was very dirty with grease all over the indoor armrest and outdoor handles from dirty hands and the outside of my car had dirty spots all over it. I had my car washed about a week before taking it in so it was a little dirty already but annoying to get your car back filthy after taking it in for repair work. I would expect that more from a cheap mom and pop shop, not a name brand dealership. All in all, my car works but this team seems to need some mentoring on customer service. I feel bad leaving a negative review but I received an email looking for a review and the lack of communication or sense of urgency to complete work seems to be consistent with other experiences I've had at this location. The return of my car filthy to me was a disappointing surprise (esp with covid cases on the rise again- no cleaning measures in place) and isolated incident to this current trip. More
Very clean and professional very experience.I will recommend your place to my neighbors and friends.I own a Ford Explorer and a Lincoln MKC I take all my cars to your place recommend your place to my neighbors and friends.I own a Ford Explorer and a Lincoln MKC I take all my cars to your place More
John is so good at his job and works well with people. He knows his product, listens, is very professional and courteous. Most of all, I trust him. He is the reason I bring my car to Ford Sanford. You are lu knows his product, listens, is very professional and courteous. Most of all, I trust him. He is the reason I bring my car to Ford Sanford. You are lucky to have such an amazing employee. More