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AutoNation Ford Sanford

Sanford, FL

4.5
875 Reviews
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4911 Wayside Dr.

Sanford, FL

32771

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Showing 875 reviews

August 15, 2021

brought my car in for airbag recall - my service advisor was great and did awesome job keeping me updated on part availability - great professional service More

by hyattsydney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon
Aug 17, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 14, 2021

Don’t pay attention to your needs so would not use this dealership to buy from put in for a 40000 car send me something at 70000 makes a lot of sense More

by tmc_38
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathleen Lisa, Dwayne Schwarz
Aug 17, 2021 -

AutoNation Ford Sanford responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Sanford. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0781 to discuss what we can do to help.

Aug 17, 2021 -

tmc_38 responded

No thanks will buy somewhere else

August 13, 2021

Goid service great people waiting area is super clean they come and tell you what is going on wit the car and the recalls. Amazing customer care and the guy that work in my car excellent service. More

by Rafnj1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
So sorry I forgot the young man name but he was real courteous and did his job and Damaris which was the person who set up the appointment wonderful y’all need to give a raise. Thanks for the work on the car God bless you all
Aug 17, 2021 -

AutoNation Ford Sanford responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 12, 2021

Very friendly staff and helpful. The whole place is very Very friendly staff and helpful. The whole place is very clean. I’ll be back! More

by Corleonelds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dereck Matthews, Kathleen Lisa, Dwayne Schwarz
Aug 20, 2021 -

AutoNation Ford Sanford responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2021

I have purchased many of my vehicles from you but over the past 5 years you have changed way too many staff, mostly in service. I have found when you have a great service advisor they never seem to last. More

by Eperrynational
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Aug 20, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to leave us feedback. Please contact us at (407) 680-0781 so we can work with you to make this right.

August 10, 2021

I love the dealership...They are friendly and kind very helpful with all my need for my car. Sheldon and John always take good care of me More

by tdjack1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon /John
Aug 13, 2021 -

AutoNation Ford Sanford responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 10, 2021

Incredibly great communication regarding the status of my vehicle and very speedy service. Would highly recommend. More

by brenda.strubel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon
Aug 13, 2021 -

AutoNation Ford Sanford responded

We appreciate you taking the time to leave us a response, Brenda! If you ever need help, just give us a call. Happy motoring!

August 09, 2021

Oil change was completed. Waiting area was nice and clean. service appointment was less than an hour and a half. Will go back there for all service needs More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven in service department
Aug 13, 2021 -

AutoNation Ford Sanford responded

Thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 09, 2021

Always outstanding customer service . John is a pleasure to work with . He always keeps me informed and is extremely helpful when I don’t understand things . He is an asset to your team . More

by AmyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John , Kathleen Lisa
Aug 13, 2021 -

AutoNation Ford Sanford responded

Amy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Always excellent service. Very customer oriented. Comfortable environment, efficient and efficient and trustworthy. They aim to please More

by imabeachnut68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 20, 2021 -

AutoNation Ford Sanford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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