AutoNation Ford Sanford
Sanford, FL
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Scheduled 2 months prior to have recall on brake lines replacement. Hour after dropping vehicle off we got a call “THEY DID NOT HAVE PARTS”. Appointment was confirmed prior to bringing our Edge in for r replacement. Hour after dropping vehicle off we got a call “THEY DID NOT HAVE PARTS”. Appointment was confirmed prior to bringing our Edge in for repair. No one told us in advance that they did not have the parts. More
Regan was my salesman and I think he was very professional and helpful. Not pushy but listened to my needs and was very nice. Changed my ideas on car salesman. Lee in finance was extremely helpf professional and helpful. Not pushy but listened to my needs and was very nice. Changed my ideas on car salesman. Lee in finance was extremely helpful as well and Go Dawgs! More
First time here , very clean dealership and plenty of parking. Salesman very professional and explained process perfectly. Started at appointment time and finished very quickly. Overall experien parking. Salesman very professional and explained process perfectly. Started at appointment time and finished very quickly. Overall experience went extremely smoothly and iam satisfied 100 percent. Will return to this dealership for future service and business. More
I had the pleasure of dealing with two individuals while my car was being serviced. Both these gentlemen so deserved to be recognized for keeping me informed, Sheldon a big thank you, for your kindness and my car was being serviced. Both these gentlemen so deserved to be recognized for keeping me informed, Sheldon a big thank you, for your kindness and always getting me the answer to any questions i had! Don what a great service manager and go to person, so very helpful with warranty questions, rental car and everything in between! Every phone call answered every message left was returned and for that I am very grateful. Both of you make dealing with AutoNation Ford Service Dept a pleasure!! More
Legal criminals. Worse experience had our car for mess than a week and battery needs replacing, AC throughout the car stopped working and rear camera is busted. We were told it worked here so on top of bu than a week and battery needs replacing, AC throughout the car stopped working and rear camera is busted. We were told it worked here so on top of buying the car now we had to spend $900 to fix the camera. Scammers! I would never buy from them again. More
Have purchased over 50 dealer cars in my lifetime. This was an out of state (NY) purchase. And couldn’t have been easier. Special thanks to my salesman CHAMP, who made it all happen flawlessly. A+ was an out of state (NY) purchase. And couldn’t have been easier. Special thanks to my salesman CHAMP, who made it all happen flawlessly. A+ More
Fantastic experience with Champ and Cedric! Came back a couple days later for the liner and cover and it was perfect. Thanks for making this easy guys. couple days later for the liner and cover and it was perfect. Thanks for making this easy guys. More
I recently had my Ford Fusion in for service due to a full engine replacement. Derek was my service consultant and miticulously walked me through the whole process. Updating me daily on the progress with full engine replacement. Derek was my service consultant and miticulously walked me through the whole process. Updating me daily on the progress with the warranty, parts etc. I have never been more satisfied with a service department in my whole life ( half a century). The car is perfect and my son is ecstatic to have it back. Thanks to everyone. More