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AutoNation Ford Sanford

Sanford, FL

4.5
875 Reviews
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4911 Wayside Dr.

Sanford, FL

32771

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Showing 875 reviews

September 03, 2021

Scheduled 2 months prior to have recall on brake lines replacement. Hour after dropping vehicle off we got a call “THEY DID NOT HAVE PARTS”. Appointment was confirmed prior to bringing our Edge in for r More

by Ford Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Had contact with None of the above
Sep 06, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0781 to discuss what we can do to help.

September 03, 2021

Regan was my salesman and I think he was very professional and helpful. Not pushy but listened to my needs and was very nice. Changed my ideas on car salesman. Lee in finance was extremely helpf More

by pat3476155
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Regan
Sep 06, 2021 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

First time here , very clean dealership and plenty of parking. Salesman very professional and explained process perfectly. Started at appointment time and finished very quickly. Overall experien More

by Chuck Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven white
Sep 06, 2021 -

AutoNation Ford Sanford responded

Hi Chuck, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2021

My car went in clean and came back to me FULL of bird s**t… so unprofessional and for a 4 to 5 hour job my car wasn’t done for a day and a half. More

by Jbv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t know
Sep 06, 2021 -

AutoNation Ford Sanford responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0781 -- we hope to hear from you soon.

August 29, 2021

I had the pleasure of dealing with two individuals while my car was being serviced. Both these gentlemen so deserved to be recognized for keeping me informed, Sheldon a big thank you, for your kindness and More

by dyankee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon and Don Service Dept
Sep 04, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2021

Legal criminals. Worse experience had our car for mess than a week and battery needs replacing, AC throughout the car stopped working and rear camera is busted. We were told it worked here so on top of bu More

by cubanbeauty
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathleen Lisa, Bill Johnson, Dwayne Schwarz, Cory Schack, Jim Elliott, Jack Sullivan, Esteban Ramirez
August 24, 2021

Have purchased over 50 dealer cars in my lifetime. This was an out of state (NY) purchase. And couldn’t have been easier. Special thanks to my salesman CHAMP, who made it all happen flawlessly. A+ More

by Reddog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAMP #1 internet sales
Aug 31, 2021 -

AutoNation Ford Sanford responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

The dealership is clean and easily accessible from the highway. Everyone is very nice and helpful. More

by Donaldsonjf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 31, 2021 -

AutoNation Ford Sanford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

August 21, 2021

Fantastic experience with Champ and Cedric! Came back a couple days later for the liner and cover and it was perfect. Thanks for making this easy guys. More

by brians
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Champ, Cedric, David
Aug 31, 2021 -

AutoNation Ford Sanford responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 20, 2021

I recently had my Ford Fusion in for service due to a full engine replacement. Derek was my service consultant and miticulously walked me through the whole process. Updating me daily on the progress with More

by sabalski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Aug 26, 2021 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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