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AutoNation Ford Sanford

Sanford, FL

4.5
875 Reviews
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4911 Wayside Dr.

Sanford, FL

32771

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Showing 875 reviews

October 28, 2021

Highly recommend, we just purchased a 2021 Ford ranger through them and they made the process honestly delightful. Just want to shout out not only Sean for being there and sealing the deal but also for th More

by Katelynbcook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, & Jody
Oct 30, 2021 -

AutoNation Ford Sanford responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 28, 2021

I had an issue that left me feeling a bit uneasy about Auto Nation Ford. I expressed my concerns and shortly after I was contacted by the customer relations manager. She really did rectify the situation. More

by laurenprince1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Welch
Oct 30, 2021 -

AutoNation Ford Sanford responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Sanford. If you are willing, please call our General Manager at (407) 680-0781 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

October 27, 2021

Bill, our salesperson was amazing! The only negative was my husband was looking to trade in his vehicle to buy a new one while we were there, but the girl that was the individual who looks at vehicles was v More

by J.vandiver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t work with these individuals
Oct 30, 2021 -

AutoNation Ford Sanford responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2021

AutoNation has been committed to keeping my car in good running condition. For this I am grateful. More

by healerstouchtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan in Service 5 Stars
Oct 26, 2021 -

healerstouchtm responded

Thanks to Logan and Don (Service Mgr) for making everything flow smoothly and keeping me up to date.

October 22, 2021

Service was OK, failed to disclose that the radio module could take anywhere from a day to 6 months without recommending that I take the vehicle home until the part arrives. Ended up keeping the vehicle for More

by Dan Beck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steven
Oct 25, 2021 -

AutoNation Ford Sanford responded

Hi Dan. Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2021

They over book service appointments, causing lengthy waits to check in and up to five hours for basic service. More

by maroulisa
Recommend Dealer
No
Employees Worked With
Unknown name of person checking me in.
Oct 25, 2021 -

AutoNation Ford Sanford responded

Hi Maroulisa, we regret your experience with us here, but are glad you brought this to our attention. If you are willing to give us another chance, please reach out to us at (407) 680-0781 to speak to our manager directly. Thank you.

October 19, 2021

Close by to my house and helpful with good service advisors who seem to know the vehicles. More

by Law4459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan, Kathleen Lisa, Dwayne Schwarz
Oct 25, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 19, 2021

Good and quick service! The representative explained me everything and even gave me suggestions about some care tips. Thank you! More

by optimumrehab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Schwarz
Oct 21, 2021 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 18, 2021

Logan was very friendly and listen to what I was saying. Logan worked with me on pricing. More

by p_lanterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Oct 21, 2021 -

AutoNation Ford Sanford responded

Hi, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

Oct 21, 2021 -

p_lanterman responded

Logan is awesome.

October 14, 2021

Great service treated me right soon as I came in quick service will be back. More

by Showandtell2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Johnson
Oct 18, 2021 -

AutoNation Ford Sanford responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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