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AutoNation Ford Sanford

Sanford, FL

4.5
875 Reviews
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4911 Wayside Dr.

Sanford, FL

32771

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Showing 875 reviews

December 13, 2021

Absolute nightmare! They have had my truck for over a month. Go to pick it up to find that the problem has never been fixed. I have already spent $4500.00. Then quoted for another $3800.00. For the origi More

by Mikejett86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deven
Dec 14, 2021 -

AutoNation Ford Sanford responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0781 -- we hope to hear from you soon.

December 13, 2021

This Autonation is very convenient and easy to get to. Everyone is friendly and nice. More

by Davelricker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Schwarz
Dec 14, 2021 -

AutoNation Ford Sanford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2021

Took 3 months to get a rim in for my 2015 transit, I understand with the world at this point but then I was driving with no spare for 3 weeks waiting on just a tire (different issue) for my spare And w More

by Kwb33
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of name
Dec 14, 2021 -

AutoNation Ford Sanford responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0781 to discuss what we can do to help. We hope to hear from you soon.

December 08, 2021

Devon and his team are the best, would give them a 10 if it were available. More

by cj.maxey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
devon
Dec 11, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2021

Very pleasant experience in buying my car. Reagan answered all my questions and was not pushing to make a quick sale. More

by norske2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reagan in sales
Dec 11, 2021 -

AutoNation Ford Sanford responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

December 05, 2021

Had my 10K service and Derek took excellent care to keep me informed throughout the entire process. Great customer service! More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Matthews
Dec 07, 2021 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2021

Always very professional and they give amazing service. My rep John Erber continues to take great care of my vehicles and my daughters shoe drive them. More

by Peter_leduc2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Dec 08, 2021 -

AutoNation Ford Sanford responded

Hi, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 08, 2021 -

Peter_leduc2003 responded

thanks

December 04, 2021

People are friendly, excellent customer service,Mr Lee People are friendly, excellent customer service, Mr Lee On financial department and Jimmy on sale manager excellent customer service and friendly. More

by Gabriel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Norton and Mr Lee on financial department
Dec 07, 2021 -

AutoNation Ford Sanford responded

Hello Gabriel, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Have a great day!

December 04, 2021

I recently went to AutoNation for an oil change and was very happy with my service. They also checked my tires and put in additional air. More

by bhsimcoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa, Dwayne Schwarz, Sydney Thorp
Dec 07, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

Service upon arrival was prompt. Service rep was friendly and courteous. Vehicle was delivered on time. Thank you Courtesy Ford. More

by Kosy7354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Dec 07, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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