AutoNation Ford Sanford

Incorrect part was shipped to dealership, great work between the service team and parts dept they were able to remedy the situation very quickly between the service team and parts dept they were able to remedy the situation very quickly More

Excellent attention. Advisors provide excellent service My car is excellent highly recommended. El lugar es muy bueno Advisors provide excellent service My car is excellent highly recommended. El lugar es muy bueno More

They were knowledgeable and very professional. They are definitely the best dealership in the Orlando area. They are definitely the best dealership in the Orlando area. More

Great service. .. they were able to get my truck in, diagnosed, and fixed within 3 days. John Erber kept me informed on the status of my truck every day. If I ever n .. they were able to get my truck in, diagnosed, and fixed within 3 days. John Erber kept me informed on the status of my truck every day. If I ever need any work or maintenance in the future on my truck, I will definitely return to John Erber at AutoNation More

I get fast and easy service, can relax in their lounge, along with expedited service team members keeping me apprised of my F-150's progress. along with expedited service team members keeping me apprised of my F-150's progress. More

Autonation Ford Sandford, from day one has set a standard for all other dealerships to emulate! From sales to finance and now service the staff has demonstrated that they care about the customer. Their profe for all other dealerships to emulate! From sales to finance and now service the staff has demonstrated that they care about the customer. Their professionalism at every level, by all members, puts this dealership above the rest. More

The wrong part was delivered but Logan and the mechanic worked overtime to help me worked overtime to help me More

AutoNation Ford Sanford service department did an excellent job in correcting a problem with a speaker in my newly purchased Ford Escape. Devan was very attentive in getting the problem diagnosed and excellent job in correcting a problem with a speaker in my newly purchased Ford Escape. Devan was very attentive in getting the problem diagnosed and solved quickly. Overall, I felt that the service department handled the problem professionally and made the experience painless and free of any surprises or delays. More

I made an appointment to have my truck looked at for a leak in the cab I called multiple times before I dropped my truck off to speak to my service advisor. I left three call back messages never received leak in the cab I called multiple times before I dropped my truck off to speak to my service advisor. I left three call back messages never received a call back. I ended up dropping my truck off at the dealership. My advisor wasn’t there for the appointment. I am currently working with Ford to figure out the leak issue on my truck Ford called the dealership multiple times and never got anyone on the phone. The communication is poor long story short I called the dealership to see what was going on with my truck and again no one picked up, so I decided to go pick up my truck. I called again right before I arrived at the dealership again no one picked up I walk into the service office there’s like six people all sitting at their desk, just talking like they didn’t have anything to do. More

Terrible service, poor communication. Was not able to diagnose a simple problem with AC switch. I had to chase down Deven to get my car back after two days .Very unprofessional. This had Was not able to diagnose a simple problem with AC switch. I had to chase down Deven to get my car back after two days .Very unprofessional. This had not been my experience in the past. They have gone downhill big time. Left my car dirty and things tossed from glove box to cup holders like trash. More