AutoNation Ford Sanford

Great service, easy buying experience. Please see Sean Wilkenson for your car experience. Awesome guy! Please see Sean Wilkenson for your car experience. Awesome guy! More

The Diagnostic that Ford performed did not determine the root of my AC problem. I was charged for it and two unnecessary repairs before the service department finally discovered what the issue was which the root of my AC problem. I was charged for it and two unnecessary repairs before the service department finally discovered what the issue was which they are now saying will cost $1,700.00 The other repairs did nothing to fix my AC. I was charged $800.and spent two 7 hour days in the waiting room. More

Had a part ordered, when it arrived they called to schedule me. I had to miss the appointment and they called again to reschedule me. My experience has been a dealer wouldnt go out of their way for yo schedule me. I had to miss the appointment and they called again to reschedule me. My experience has been a dealer wouldnt go out of their way for you, but they got it done. The installer David was quick, thorough, and took extra time to come over to point out and explain everything he had done. Great experience! More

Greg took carenof me last visit. Ive always been pleased with the service I've recieved from AutoNatoon Ford of Sanford. Ive always been pleased with the service I've recieved from AutoNatoon Ford of Sanford. More

Have been using this dealers service dept. for many years. Aways fixed right the first time. for many years. Aways fixed right the first time. More

I scheduled my 2022 Ford Maverick Hybrid XLT Lux for an oil change and for an airbag replacement factory recall. The work was done on the same day and the technician returned the truck in mint condition. G oil change and for an airbag replacement factory recall. The work was done on the same day and the technician returned the truck in mint condition. Great work and professional service rep! More

My initial correspondence with the dealership was by mail (since I live about 150 miles away) and a phone call with the sales person). It took some back-and-forth and the manager's input to get to the bottom (since I live about 150 miles away) and a phone call with the sales person). It took some back-and-forth and the manager's input to get to the bottom line "out-the-door price" for the car. Once that was agreed upon, my experience with the dealership was truly wonderful. At time of pick-up, the car was ready, which I briefly tested. The sales team were friendly, and welcoming with water and coffee, and as efficient as can be expected. They even walked me outside to the car and waived me good-bye like family members. Great experience overall and five stars to the dealership. More

Everyone was nice and accommodating especially Champ (sales personnel) but the service is slow. Already picked the vehicle and signed an agreement. Came back a couple days later with the bank check to f (sales personnel) but the service is slow. Already picked the vehicle and signed an agreement. Came back a couple days later with the bank check to finalize the purchase and was there for over 3 hours. The used vehicle (17k miles) was “detailed” according to the dealer expense of $386. Since this cost was included in the price, I expected a good job. Instead, there were stains and dirt in many places that are easily removable. More

As much as I have always disliked automobile salespeople I have to say that I was pleasantly surprised with the salesman that I encountered at Autonation. A more informed, knowledgeable and pleasant person I have to say that I was pleasantly surprised with the salesman that I encountered at Autonation. A more informed, knowledgeable and pleasant person could not have been encountered. He made the experience a pleasure. More

Incorrect part was shipped to dealership, great work between the service team and parts dept they were able to remedy the situation very quickly between the service team and parts dept they were able to remedy the situation very quickly More