AutoNation Ford North Canton
North Canton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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David Drake addressed the repair to Our vehicle and Us with Professionalism, Courtesy, and Concern. His one on one with Us was very Comfortable and assuring that Our repairs would be a top priority in get with Professionalism, Courtesy, and Concern. His one on one with Us was very Comfortable and assuring that Our repairs would be a top priority in getting done on time. Appreciate. More
After a bad 1st experience with their service department, I've come to have great service ever since. David who has taken care of me ever since then has always gone above and beyond to try and get me my truc I've come to have great service ever since. David who has taken care of me ever since then has always gone above and beyond to try and get me my truck back to me as soon as possible. I'm only giving this a 4 star because of how I was looked at by an actual technician when I asked a question and he told me his answer and when I came back with a reason as to why I was asking he just gave me a dirty look. Other then that David gets a 5 star from me and I will definitely be going back to him from now on. More
Very poor communication. Rarely do service staff answer the phone; calls mostly go to voicemail, with calls never returned in a timely manner. Took eight days to install a battery, alternator and belt. Ser the phone; calls mostly go to voicemail, with calls never returned in a timely manner. Took eight days to install a battery, alternator and belt. Service advisor, managers have plenty of excuses for apparent incompetence. Recommend another dealer for service. Stay away. This was not an isolated encounter. The last service visit was the same. I will not be returning to AutoNation Ford, N. Canton, Ohio for service, nor vehicle purchases. Read other reviews!!! More
Great service. AJ is very knowledgeable, efficient and courteous, a great asset! Scott Heid was extremely friendly and made us feel very comfortable Great overall experience. courteous, a great asset! Scott Heid was extremely friendly and made us feel very comfortable Great overall experience. More
Dave Drake in service was very professional, patient and very helpful and understanding with my state fleet car. I look forward to working with Dave again when my state fleet car needs service. very helpful and understanding with my state fleet car. I look forward to working with Dave again when my state fleet car needs service. More
Dave was great, excellant knowledge and very professional. Look forward to having Dave as my adviser in the future. He kept me informed on all the servicing needs of my truck. professional. Look forward to having Dave as my adviser in the future. He kept me informed on all the servicing needs of my truck. More