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AutoNation Ford North Canton

North Canton, OH

4.6
780 Reviews
AutoNation Ford North Canton is the best place for Ford vehicles, used cars for sale, and Ford service in the Canton area. Our North Canton showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in North Canton today!
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5900 Whipple Ave NW

North Canton, OH

44720

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Showing 780 reviews

August 15, 2021

Had a great experience at this dealership the salesman was a great help More

by lds053064
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stamps
Aug 17, 2021 -

AutoNation Ford North Canton responded

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide personable and excellent customer service. Thank you for the review!

August 15, 2021

David Drake addressed the repair to Our vehicle and Us with Professionalism, Courtesy, and Concern. His one on one with Us was very Comfortable and assuring that Our repairs would be a top priority in get More

by Chrisarnold23
Recommend Dealer
Yes
Employees Worked With
Johnathan, David Drake
Aug 17, 2021 -

AutoNation Ford North Canton responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Aug 24, 2021 -

Chrisarnold23 responded

We appreciate Our overall Experience.

August 14, 2021

After a bad 1st experience with their service department, I've come to have great service ever since. David who has taken care of me ever since then has always gone above and beyond to try and get me my truc More

by Ridge Worley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Drake
Aug 21, 2021 -

AutoNation Ford North Canton responded

Hi Ridge, we're happy to hear you had such a positive experience with David! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2021

Very poor communication. Rarely do service staff answer the phone; calls mostly go to voicemail, with calls never returned in a timely manner. Took eight days to install a battery, alternator and belt. Ser More

by Cappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John C, service advisor, Nick Hesson, Service Manager, Scott Heid, General Manager
Aug 21, 2021 -

AutoNation Ford North Canton responded

Hi Cappy, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (330) 238-3206 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 13, 2021

Friendly and helpful. Had a tire with nail on my lease vehicle and it needed to be replaced More

by Cheribasket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 17, 2021 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 11, 2021

Great service. AJ is very knowledgeable, efficient and courteous, a great asset! Scott Heid was extremely friendly and made us feel very comfortable Great overall experience. More

by Marc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ
Aug 13, 2021 -

AutoNation Ford North Canton responded

Marc, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

August 11, 2021

Mr Drake in the service department kept me informed constantly of the service performed on my vehicle. He Alone does the job of ten people More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Drake
Aug 13, 2021 -

AutoNation Ford North Canton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford North Canton! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2021

Dave Drake in service was very professional, patient and very helpful and understanding with my state fleet car. I look forward to working with Dave again when my state fleet car needs service. More

by mmpicciano
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Drake
Aug 13, 2021 -

AutoNation Ford North Canton responded

We are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 09, 2021

Did everything I requested on truck. Did alignment, balanced wheels, excellent prep and cleaning. Would recommend. More

by Dontgiveuptheship
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj
Aug 13, 2021 -

AutoNation Ford North Canton responded

Thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 06, 2021

Dave was great, excellant knowledge and very professional. Look forward to having Dave as my adviser in the future. He kept me informed on all the servicing needs of my truck. More

by jodaliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Drake JR
Aug 21, 2021 -

AutoNation Ford North Canton responded

Hi Jodaliz, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford North Canton! If you ever need help, just give us a call. Happy motoring!

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