AutoNation Ford North Canton

The whole experience was great except it took 1 hour and 40 minutes to complete a simple oil change versus being told an estimate of 45 minutes when checking in my truck. 40 minutes to complete a simple oil change versus being told an estimate of 45 minutes when checking in my truck. More

I actually never visited the dealership, I just dealt with one of your best employees. It was a terrific experience! with one of your best employees. It was a terrific experience! More

Dave Kolega and AutoNation are fantastic! I bought my F-150 outright and they made the process seamless and easy. I have bought several trucks from Dave and will continue to do so. I bought my F-150 outright and they made the process seamless and easy. I have bought several trucks from Dave and will continue to do so. More

Went in for service appointment that I thought I had . .was told I didn't have appointment but they still took me ...service manager was very nice/ helpful. Had a very annoying rattle sound in back of new .was told I didn't have appointment but they still took me ...service manager was very nice/ helpful. Had a very annoying rattle sound in back of new vehicle he rode around with me for hour or so to find what it was ...found it fixed it and the sound is gone! More

The customer service I was given while having my vehicle repaired was top notch. The cost of the repair was very expensive, but it was expected although I thought running a $109 diagnostic test for windshie repaired was top notch. The cost of the repair was very expensive, but it was expected although I thought running a $109 diagnostic test for windshield wiper motors that quit working was unnecessary. I was able to determine that without needing the use of a diagnostic test. Anyhow, Lindsey, the service rep was very courteous and friendly. Communicated with me very well. Tom, the gentlemen that took me home and picked me up after the repair was finished was very friendly and cordial. So, outside the unnecessary $109 diagnostic expense, my experience was very pleasant. Your dealership is very organized and did their best to finish the work on my vehicle as quickly as possible. More

We love Auto Nation. We have bought all of our cars there. The Salesmen there are very nice.They helped us through the whole process step by step. Thank you Auto Nation, W We have bought all of our cars there. The Salesmen there are very nice.They helped us through the whole process step by step. Thank you Auto Nation, We love our new Bronco!!! More

Very kind and helpful staff. An enjoyable experience!! My service was taken care of in a timely manner. An enjoyable experience!! My service was taken care of in a timely manner. More

Fast service on my oil change truck was nice and clean and tires rotated and pressure set and tires rotated and pressure set More

David seems to know his job well. Is very polite and personable. He called to keep me updated on what was going on w my car. I appreciated that. Is very polite and personable. He called to keep me updated on what was going on w my car. I appreciated that. More

Very much respected the professionalism our of salesperson AJ. Informative, friendly, made sure that we were taken care of. Mike (I believe) the manager was very personable. The finance portion - salesperson AJ. Informative, friendly, made sure that we were taken care of. Mike (I believe) the manager was very personable. The finance portion - well... Fully understanding the extended warranty, and that its probably pushed by management, and its largely profitable. (And in a lot of situations probably useful!) We were told the manufactory warranty starts on the day the car is manufactured, not the purchase date. I even asked for clarity citing an example of a new car sitting on a lot for a year, losing a year of the warranty. Jake didn't skip a beat, and said yes, even a new vehicle sitting on the lot for a year has lost a year of the manufactures warranty. ??? Not the end of the world, just didn't feel respected or appreciated being lied to in order to hard sell something for several thousand dollars that we were covered for anyway. More