AutoNation Ford Mobile - Service Center
Mobile, AL
505 Reviews of AutoNation Ford Mobile - Service Center
service department No one can fix a problem for three weeks and want call me back or answer my call they think I'm stupid it's like there putting me off my next move is No one can fix a problem for three weeks and want call me back or answer my call they think I'm stupid it's like there putting me off my next move is a lawyer and another service department More
Edited Review - they helped me out when needed. Thank you for your help and prompt response to my reimbursement. I just hope these issues don't happen again in the future. for your help and prompt response to my reimbursement. I just hope these issues don't happen again in the future. More
Went in to get rear end penion bearing replaced. I was quoted "in the ballpark" at one price then went to pick the vehicle up and was given a price $600 greater. Don't know what their idea of "in the ball quoted "in the ballpark" at one price then went to pick the vehicle up and was given a price $600 greater. Don't know what their idea of "in the ballpark" is but mine is definitely not give or take $600. They also did not keep me updated on the status of the job. I had to call back numerous times leaving voicemails that weren't tended to until many hours later. Absolute horrible experience. What happened to customer service being a top priority.. More
Great people to deal with. Tore off my side view mirror. Ordered a replacement fast and got it put on quickly and perfectly. Have bought 3 vehicles at Treadwell. I won't shop anywhere else. Ordered a replacement fast and got it put on quickly and perfectly. Have bought 3 vehicles at Treadwell. I won't shop anywhere else. More
One error after another resulted in me having to foot a total of $1,000 of bills (hotels, rental cars etc). When I finally get the car back it was so dirty I couldn't even see out of the windows and had to total of $1,000 of bills (hotels, rental cars etc). When I finally get the car back it was so dirty I couldn't even see out of the windows and had to take it to the car was. As much as the people are very friendly I certainly can't recommend this dealer. More