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AutoNation Ford Mobile - Service Center

Mobile, AL

4.5
504 Reviews

504 Reviews of AutoNation Ford Mobile - Service Center

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September 29, 2023

The service at this location is incredible and the service reps are very nice and courteous and is always willing to go above and beyond to help you. More

by jdgraham19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
Report | Print
Oct 02, 2023 -

AutoNation Ford Mobile responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need help, just give us a call. Happy motoring!

September 27, 2023

I went in for an 830 oil change appointment. Didn’t leave till after 10 am. 90 minutes for an oil change. Ridiculous. More

by Attilla070706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never got anyone’s name
Report | Print
Sep 29, 2023 -

AutoNation Ford Mobile responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (251) 202-2016. We hope to hear from you.

September 26, 2023

Truck appointment made and advisor was ready when I got there. Service was completed in a timely manner to our satisfaction. Tyler did a great job having it ready for us More

by nealwprice1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
Report | Print
Sep 28, 2023 -

AutoNation Ford Mobile responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

Everyone I come in contact with has been super nice. I have been treated fairly and will continue to use this location. More

by Harringt_linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 28, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

Very helpful and made my vehicle repair and warranty work fast and stress free. Will be going back. More

by Jessewells890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Sep 28, 2023 -

AutoNation Ford Mobile responded

Hi, we appreciate your positive review about your recent experience with us! Drive safe, and we'll see you on the road.

September 23, 2023

Drop and pick up was an ease ! Service staff is top notch! Would highly recommend! More

by JeffD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Sep 25, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 23, 2023

I was contacted quickly to be advised of the repair, cost & time for part to be received from another location. Service & check out were quick. Overall satisfied. More

by spidermonkey_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Chris & John
Report | Print
Sep 25, 2023 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

September 21, 2023

Service was great from the time of drop off to the picking up of my vehicle. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Sep 25, 2023 -

AutoNation Ford Mobile responded

Hi Will, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

Great customer care in the service department. Although I had to have my car towed in, repairs were completed in a reasonable time. More

by Cglass2252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Sep 23, 2023 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 20, 2023

Professional, pleasant and quick turnaround for oil change. Easy appointment to get in. I needed asap and they were so nice about getting me in. More

by bamagirl2265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Sep 24, 2023 -

AutoNation Ford Mobile responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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