AutoNation Ford Mobile - Service Center
Mobile, AL
506 Reviews of AutoNation Ford Mobile - Service Center
My experience at Auto Nation was very professional. I especially like the safety precautions that were in place. Everyone wore masks distancing as a plus and wait time was brief. This means a lot to especially like the safety precautions that were in place. Everyone wore masks distancing as a plus and wait time was brief. This means a lot to most of us. I would recommend them highly to others. More
Chris was great and extra attentive. Great investment in this employee! Will be back just because of him. He was also helpful in locating my keys. this employee! Will be back just because of him. He was also helpful in locating my keys. More
As usual I received fast, courteous and efficient service on my vehicle. I was completely satisfied and happy with the fast service I received. I would recommend AutoNation to anyone looking to buy a new or on my vehicle. I was completely satisfied and happy with the fast service I received. I would recommend AutoNation to anyone looking to buy a new or used vehicle. More
The dealership is always clean. The employees are professional and informative regarding my service needs and any part accessories that I inquire about regarding my Taurus. professional and informative regarding my service needs and any part accessories that I inquire about regarding my Taurus. More
I would not recommend this dealer to anyone. I bought a used vehicle with a 90 day 4,000 mile warranty. Tried to have issues fixed before warranty expired but they couldn't get me in for service. When I fi used vehicle with a 90 day 4,000 mile warranty. Tried to have issues fixed before warranty expired but they couldn't get me in for service. When I finally got in for service, my warranty had expired and they wouldn't fix the issues. Even though they were aware of the issues well before my warranty ran out. More
Always solid, reliable service, but the wait times and communication have dropped off considerably. Yesterday, I arrived at 7:15 a.m. for an oil change and coolant service. Was told it would be a couple o communication have dropped off considerably. Yesterday, I arrived at 7:15 a.m. for an oil change and coolant service. Was told it would be a couple of hours. After three hours, I spoke to the service rep who checked me in, but he tried to pass me off to someone else rather than actually assist me. While standing there, I noticed my car going up on the rack. No mention from anyone of the delay. Nobody bothered to speak to me or update me at all, unless I directly engaged them. FIVE HOURS in, my car was finally done, and there was not a single attempt by the staff to engage me and let me know what was going on. Looking for another Ford dealership to service my vehicle. More
Chris was very helpful and friendly. He showed excellent customer service. We always have taken our F-150 Ford truck there for the oil changes. And have always received excellent service. All the people in customer service. We always have taken our F-150 Ford truck there for the oil changes. And have always received excellent service. All the people in that department is very helpful. And I really appreciate that . More
Great for oil changes but not enough manpower to properly address my warranty concerns. People don't pay attention to what they are told when describing my warranty concern address my warranty concerns. People don't pay attention to what they are told when describing my warranty concern More
Card would not go through. Lucky I had another card with me. They said they would let someone know . I tried to run it twice me. They said they would let someone know . I tried to run it twice More