AutoNation Ford Mobile - Service Center

Michelle Bradford is an outstanding service representative. She is knowledgeable and articulate. She kept me informed at all times. She is the reason I will come back to have my car serviced. representative. She is knowledgeable and articulate. She kept me informed at all times. She is the reason I will come back to have my car serviced. More

Had to call numerous time for my car’s status. More

I sent my Ford F150 in because the radio, sync, clock was not working. Wind shield wipers also needed replacing. I also needed and oil change. I ended up paying over 2700.00 dollars for issues that was pick not working. Wind shield wipers also needed replacing. I also needed and oil change. I ended up paying over 2700.00 dollars for issues that was pick up during testing and my radio, clock, sync oil change or windshield wipers were not fixed. I was extremely disappointed. Nothing I had taken it in for had been fixed. They also had my truck 3 weeks or more. More

The maintenance crew is awesome and customer service is awesome awesome More

AutoNation Ford in Mobile has a very knowledgeable and professional service department. A very good experience. professional service department. A very good experience. More

Let me clarify. My appointment was with Chris at Autonation Ford in Mobile, AL. He was polite and extremely accommodating. I was there for a warranty covered oil change, check-up and tire rotation. Autonation Ford in Mobile, AL. He was polite and extremely accommodating. I was there for a warranty covered oil change, check-up and tire rotation. No problem with this. I also asked for and paid for a new rear window washer blade. I did not notice until I was home, that the replacement blade was way too long and sticking out 2 inches from the wiper arm. If they didn’t have the correct one. . . just tell me! More

Good overall. I made the appointment because of recall repairs or replacements. My appointment did not seem to be a priority. My car is important. repairs or replacements. My appointment did not seem to be a priority. My car is important. More

I purchased a new F150 in another state because it was not available locally. Unfortunately I discovered some problem with the paint that the seller had not seen. AutoNation Ford was kind enough to have not available locally. Unfortunately I discovered some problem with the paint that the seller had not seen. AutoNation Ford was kind enough to have it buffed out and coordinate the cost with the selling dealer. The AutoNation Mobile GM called me and set up an appointment. Two hours later, all done! How great is that? Guess who is my new service department? More

A recall was issued for my vehicle and AutoNation took care of it. The appointment process was simple and the work done promptly. The person scheduling the appointment did not ask if I was waiting for t care of it. The appointment process was simple and the work done promptly. The person scheduling the appointment did not ask if I was waiting for the vehicle or picking it up later, which does affect how the appointments are scheduled. Even though I had the "wrong" kind of appointment as a result, my service was handled in a very reasonable time. More

Chris was very informative and courteous. The work on my wife's vehicle was completed when promised. As usual, I had a great experience at this dealership. wife's vehicle was completed when promised. As usual, I had a great experience at this dealership. More