AutoNation Ford Mobile - Service Center

We booked our appointment a month in advance and were waiting at their door for them to open at 7am. I left the truck with them for a braking system problem. Around 3pm, I called to see if they were g waiting at their door for them to open at 7am. I left the truck with them for a braking system problem. Around 3pm, I called to see if they were going to have it ready for me to pick up before they closed for the day. They informed me they were not able to get to it yet and expected to see it the next day. I called again the following day and was told it would be at least another week before they could get to even evaluate it. I asked why I had needed to schedule an appointment a month out only for them to leave it on their lot for at least a week and a half. They told me it was just to get in line. I needed the truck and asked them if I could keep it in line and have them call me the day before they were ready to look at it. The answer was no. If I wanted them to look at it, I would need to leave it there. More

I made appointment 2 weeks in advance was told recall would be handled kept my car overnight would be handled kept my car overnight More

Made appointment for oil change and tire rotation Keith my service writer got everything taken care of no problem. I was out in a very short time. Very pleased my service writer got everything taken care of no problem. I was out in a very short time. Very pleased More

The service was done on time and service advisor was really helpful and nice. Thanks really helpful and nice. Thanks More

Great customer service. I always bring my trucks here to be serviced by Tyler Rush. be serviced by Tyler Rush. More

Service department, particularly Tyler was upfront, courteous and was honest about the time required to effect the repair. I will return. courteous and was honest about the time required to effect the repair. I will return. More

Excellent staff, excellent service as always. Everyone is very courteous and the building remodel looked great. very courteous and the building remodel looked great. More

I was very pleased with my experience at Auto Nation Ford. From the moment I arrived with my vehicle, miss Gabbi took great care of me in a very business like approach which impressed me. I got my car b Ford. From the moment I arrived with my vehicle, miss Gabbi took great care of me in a very business like approach which impressed me. I got my car back much sooner than even she had estimated and the service personnel did an excellent job. They should be commended. More

I was told I had an appointment set for my oil change and tire rotation as well as for someone to look at warning lights I was then told that was just when I was to drop off that they were days behind and tire rotation as well as for someone to look at warning lights I was then told that was just when I was to drop off that they were days behind and it was going to be over a week before they could possibly look at it. If that’s the case then they need to ensure people have vehicle to use. We are a 1 car family and need transportation When I called back I was told that they could put my car on the list but they had no idea when they would look at it as they were working on cars from the 6th ( which is when I dropped off my car). I called on the 13th. This is unacceptable. If you have an appointment then that is when the car should be looked at. Maybe even 1 day after but not 6 More

Ease of service, friendly staff, always come to this location for service on my car location for service on my car More