AutoNation Ford Mobile - Service Center
Mobile, AL
504 Reviews of AutoNation Ford Mobile - Service Center
The people are friendly and they handled my visit well. Scheduled a 4 pm appointment for an oil change (The Works) with tire rotation. I was driving away before 5 pm. Well pleased with their service! Scheduled a 4 pm appointment for an oil change (The Works) with tire rotation. I was driving away before 5 pm. Well pleased with their service! More
I was not pleased with my initial contact with the dealership. I will need to talk with customer service to explain what I experienced. No one at that dealership. dealership. I will need to talk with customer service to explain what I experienced. No one at that dealership. More
The service department will provide false information by telling you when they’ll look at your car and 8 weeks later still not look at it. Service department will fix the wrong part tell you it’s been fixe telling you when they’ll look at your car and 8 weeks later still not look at it. Service department will fix the wrong part tell you it’s been fixed charge you for it and then you have to bring it back for the same problem and charge you again. I do not recommend autonation services! More
Excellent service! The staff took great care of me and my vehicle in a timely manner and addressed all my concerns. I especially appreciated Laura for being very knowledgeable and professional. vehicle in a timely manner and addressed all my concerns. I especially appreciated Laura for being very knowledgeable and professional. More
Gabbi in service is helping with some issues on some back order parts. I would say the Service Dept was very helpful and easy to work with and they communicated every step and status of the parts with me to order parts. I would say the Service Dept was very helpful and easy to work with and they communicated every step and status of the parts with me to help me get this resolved. More
Your sales rep was very personable. He was very informative giving me what part was bad, it had to be ordered, and car repaired timely. He called to keep me informed of the progress. He told me in informative giving me what part was bad, it had to be ordered, and car repaired timely. He called to keep me informed of the progress. He told me in advance the time frame of getting the car back. More