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AutoNation Ford Mobile - Service Center

Mobile, AL

4.5
504 Reviews

504 Reviews of AutoNation Ford Mobile - Service Center

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November 14, 2021

The people are friendly and they handled my visit well. Scheduled a 4 pm appointment for an oil change (The Works) with tire rotation. I was driving away before 5 pm. Well pleased with their service! More

by MarkH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Frost
Nov 17, 2021 -

AutoNation Ford Mobile responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 13, 2021

I was not pleased with my initial contact with the dealership. I will need to talk with customer service to explain what I experienced. No one at that dealership. More

by Patz1
Recommend Dealer
No
Employees Worked With
Jerry a supervisor
Nov 15, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (251) 202-2016. We'd appreciate the chance to make your experience a positive one.

November 12, 2021

I have been a customer for several years and as always received quality service from everyone. More

by Cppough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbi Frost
Nov 15, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 08, 2021

The service department will provide false information by telling you when they’ll look at your car and 8 weeks later still not look at it. Service department will fix the wrong part tell you it’s been fixe More

by Patrick.garrett83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
Nov 09, 2021 -

AutoNation Ford Mobile responded

Hi Patrick, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 08, 2021

I would like to thank AutoNation for their timeliness their professionalism Being courteous and knowledgeable More

by Qualitysprinklersystem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 09, 2021 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 07, 2021

Excellent service. Delays with parts due to availability and shipping, but communication was well done by service department. More

by lynnlugo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbie Frost
Nov 09, 2021 -

AutoNation Ford Mobile responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 05, 2021

Chris was very helpful. Great service. Everyone was cheerful and greeted me. Will consider future service. More

by Mike.roy36695
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris in service
Nov 08, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Mobile! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2021

Excellent service! The staff took great care of me and my vehicle in a timely manner and addressed all my concerns. I especially appreciated Laura for being very knowledgeable and professional. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Sheffield
Nov 04, 2021 -

AutoNation Ford Mobile responded

Hi Monica, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Mobile! Drive safe, and we'll see you on the road.

November 01, 2021

Gabbi in service is helping with some issues on some back order parts. I would say the Service Dept was very helpful and easy to work with and they communicated every step and status of the parts with me to More

by jmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbi Frost
Nov 04, 2021 -

AutoNation Ford Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2021

Your sales rep was very personable. He was very informative giving me what part was bad, it had to be ordered, and car repaired timely. He called to keep me informed of the progress. He told me in More

by shiverb449@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Craft
Nov 02, 2021 -

AutoNation Ford Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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