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AutoNation Ford Mobile - Service Center

Mobile, AL

4.4
505 Reviews

505 Reviews of AutoNation Ford Mobile - Service Center

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November 30, 2021

This store was very helpful with finding the vehicle i needed and did not try to pressure me in buying something i did not want ......Terry Peterson was great More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Craft, Brandon Dana, Ernest Lamb, Ozell Dubose, Phillip Light, Roger Haskew, Shun Fuller, Stanley Arnold, Steven Adams, Sydney Thorp
Dec 03, 2021 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 30, 2021

I’ve always gotten great service and it keeps me coming back. I’ve purchased two new vehicles here since living in the area More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert rush
Dec 03, 2021 -

AutoNation Ford Mobile responded

Hi Jim, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 26, 2021

Great service, very knowledgeable technicians and friendly staff. I would recommend Autonation to everyone. Thanks More

by Mr Rankin70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Davis
Dec 03, 2021 -

AutoNation Ford Mobile responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2021

I am very disappointed with my service. What's the point of making appointments for customers, if there is going to still be a two week wait. With my extended warranty, my car has to be diagnosed before a c More

by CMoWilliams
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Reynor Rodrigez
Dec 03, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help. Take care!

November 22, 2021

The service and the people were professional. Easy to talked with an in and out experience. More

by Ty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 26, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 21, 2021

Really enjoyed working w Gabby. She was extremely nice and accommodating. Great communication and gave me regular updates when she promised. I would prefer her each time I come in. More

by Matt Burton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby, Sydney Thorp
Nov 25, 2021 -

AutoNation Ford Mobile responded

Hi Matt, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 21, 2021

The dealership works hard towards customer satisfaction which should be first and foremost when you're operating a business with revolving customers that need and require the services there. More

by MSIFPERIOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
Nov 25, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 19, 2021

Vehicle ready when promised, cleaned up and ready to go. Could not have been any better More

by Mkd4101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Cassidy , Steven Adams
Nov 22, 2021 -

AutoNation Ford Mobile responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2021

Tyler Rush is very attentive and thoughtful in taking of my vehicle. He is always first class and professional in his work. More

by Jtombradley3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rush, Ernest Lamb
Nov 21, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2021

I had a warranty issue with my new vehicle with less than 7000 miles. I first talked to the assistant service manager ( Lester) about a warranty claim. After no response in over a week, I went back to the de More

by stickman121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 20, 2021 -

AutoNation Ford Mobile responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Mobile. Please call our General Manager at (251) 202-2016 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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