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AutoNation Ford Mobile - Service Center

Mobile, AL

4.4
506 Reviews

506 Reviews of AutoNation Ford Mobile - Service Center

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December 21, 2021

This dealership does not take ownership of a problem. It takes at least 5 or more calls to them to get someone on the phone. Take your car somewhere else. More

by dmckean722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry- service manager
December 18, 2021

Excellent service would recommend Autonation to anyone. Mr. Chris Adams was very helpful to me. More

by willatharp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Adams
December 16, 2021

Quick and good customer service. Keep up the good work. Will be there for more service. More

by cjrobertson85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Arnold
Dec 17, 2021 -

AutoNation Ford Mobile responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

December 13, 2021

I visited the this dealership to have oil change on my 2021 F150. Service advisor was very efficient & courteous . The time he estimated for the service was exactly correct . Very satisfied! More

by jlyons5375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Craft, Jeff Phillips, Sydney Thorp
Dec 14, 2021 -

AutoNation Ford Mobile responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

December 12, 2021

Pleasant and very professional staff. They kept me updated on the status of the repair of my new vehicle. More

by ann.pugh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabbi Frost
Dec 14, 2021 -

AutoNation Ford Mobile responded

Hi, thanks for your praise and kind comments about our team. Drive safe, and we'll see you on the road.

December 09, 2021

Large waiting room, plenty of coffee very clean and friendly employees. I will return for future maintenance on my vehicles. More

by hnstephens1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 13, 2021 -

AutoNation Ford Mobile responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

December 04, 2021

Ryan my service tech was great! He kept me informed on my truck as they were working on it as time went by. Very courteous and helpful explained everything . Even worked on my recall while I was there for my More

by lsukjn1957@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan ,service dept.
Dec 07, 2021 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2021

We have bought cars from Treadwell/AutoNation since 1984! The service has always been great, won’t take my car anywhere else. More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Craft, Sydney Thorp
Dec 06, 2021 -

AutoNation Ford Mobile responded

Hi Carol, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Mobile. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 01, 2021

AutoNation Ford Mobile sold me a car about a year ago. When I took it in for a problem, they told me that they couldn't work on it until it was in stock configuration (it's a 2012 Boss 302). They priced More

by wwoodworth
Customer Service
Recommend Dealer
No
Employees Worked With
Service Dept
Dec 06, 2021 -

AutoNation Ford Mobile responded

Hi, we regret to hear that you are displeased with your recent experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

December 01, 2021

The service was excellent. Ryan kept me informed on the status of my vehicle. The repairs were completed in a timely manner. More

by Ruhbarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan - Service Department
Dec 06, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

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