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AutoNation Ford Mobile - Service Center
Mobile, AL
506 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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506 Reviews of AutoNation Ford Mobile - Service Center
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January 06, 2022
They delivered great service. They were very friendly and very helpful. They kept I touch and did not try to up sell me a bunch of stuff I did t need. very helpful. They kept I touch and did not try to up sell me a bunch of stuff I did t need. More
by jennifermaclay
Employees Worked With
Donna Wood, Ernest Lamb, Jeff Phillips, Jimmy Sunderland, Ozell Dubose, Phillip Light, Roger Haskew, Russ Mostert, Shun Fuller, Sydney Thorp
January 04, 2022
I would not recommend using the service department , Chris Adams the service Advisor was very not professional and helpful !!!! Will not return calls! Chris Adams the service Advisor was very not professional and helpful !!!! Will not return calls! More
by Patrick.garrett83
Employees Worked With
Christopher Adams
January 03, 2022
2nd time I have had my truck serviced there. All good except same as the first time. Left my truck dirty. Even though paper was put down, the plastic strip on the floor at the entry of my truck was fil except same as the first time. Left my truck dirty. Even though paper was put down, the plastic strip on the floor at the entry of my truck was filthy. Greasy foot prints. Brand New Truck!! I sent a msg first time this happened, with pics, but got no response. I'm sure I won't get one this time either. A shame too, because everyone is so nice. This needs to be brought to the attention of the mechanics. I'm sure I'm not the only one this has happened to. Will Not return. I'll find another service dept. More
by genemezick
Employees Worked With
Reyner
December 26, 2021
I had my car serviced at AutoNation ford mobile in early November. After picking up the car it started jerking when I drove away from the dealership. After one week the car wouldn't start. I had my car t November. After picking up the car it started jerking when I drove away from the dealership. After one week the car wouldn't start. I had my car towed to the service department again to have it checked out again. It took a month before they looked at the car and told me my battery had a bad cell and the clutch assembly needed to be replaced. I also got a new motor mount installed. I had my daughter drive the car to her house that evening. My daughter used the car to go to the grocery store the next day and the car wouldn't start when she tried to crank it up. I have paid over $5,000 for car repairs and my car still doesn't work. I wonder how much it cost this time? More than likely another 2-3 thousand dollars and my car might make it to my driveway this time. More
by Larliettawhite
Employees Worked With
Gabby
December 24, 2021
Received great service on my 2021 Ford F-150 from Christopher in the service department. They diagnosed the problem I was having and ordered the necessary part. Changed the oil and rotated the tires. Christopher in the service department. They diagnosed the problem I was having and ordered the necessary part. Changed the oil and rotated the tires. Communication was good and everyone is courteous. Happy with the dealership overall. More
by kkg88key
Employees Worked With
Christopher in service
December 22, 2021
I was highly pleased with my oil change, total service and cleaning of my vehicle. The Auto Nation folks were prompt and attentive. My Service Advisor, Ryan Reeves, was excellent. Thank you. and cleaning of my vehicle. The Auto Nation folks were prompt and attentive. My Service Advisor, Ryan Reeves, was excellent. Thank you. More
by APS44
Employees Worked With
Chris from Service Dept, Ryan Reeves
