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AutoNation Ford Mobile - Service Center

Mobile, AL

4.5
504 Reviews

504 Reviews of AutoNation Ford Mobile - Service Center

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October 11, 2023

Great service department. Reps are very professional & keep you informed of service status. Nicholl is very good at keeping you informed More

by jlyons5375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholl Parker
Oct 14, 2023 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 09, 2023

Love autonation. Great service friendly and courteous people. Well pleased with the service that I receive from them More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mattie brewer
Oct 11, 2023 -

AutoNation Ford Mobile responded

We are pleased to hear you had such a positive experience with us, Diane! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 08, 2023

Helpful on issues that the dealership could not fix (body work). Updated on work being done so not just sitting there wondering when would get finished…. Very pleasant More

by Livewirern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Oct 10, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 07, 2023

My Service Advisor is incredible. I’m from Los Angeles and the competition is fierce. Customer loyalty is a big thing or you go out of business. I know the manager and he shows the r More

by sutherland.cedric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves, The King of Service Advisors.
Oct 09, 2023 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Mobile and we hope to be of service again in the future.

October 06, 2023

Fast service and accommodating to a customer’s needs! Nothing better, good job and I will be back. More

by Jesse V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 09, 2023 -

AutoNation Ford Mobile responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Nicole was a great help through the whole process. She communicated with me both over phone and email to keep me updated on the whole process. Highly recommend Nicole as a service advisor. More

by logancole0897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Oct 09, 2023 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Took in a brand new truck that had a short in the window up/down button. Was told diagnostics would take 7 days. After two weeks I reached out and they said the part had to be ordered. 6 weeks later and sti More

by Pissed Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan? can't remember since I got towed around to so many people
Oct 09, 2023 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. Please call our General Manager at (251) 202-2016 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 05, 2023

Always have a great experience working with Mr. Reeves. He gets our fleet cars scheduled easily for me and turned around quickly. More

by gcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
Oct 07, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2023

Great service! Picked my vehicle and fixed all recalls and also gave extra feedback concerning my vehicle. More

by starlarudolph0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Oct 02, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 29, 2023

They found the problem with my Bronco and repaired it with a next day appointment. Took a couple of days to find problem but that was ok with me. The Dealer I bought it from could not or would not give More

by alangrimes56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Adams
Oct 02, 2023 -

AutoNation Ford Mobile responded

Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

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