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AutoNation Ford Mobile - Service Center

Mobile, AL

4.4
506 Reviews

506 Reviews of AutoNation Ford Mobile - Service Center

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March 24, 2022

Service department really took care of me and got my car fixed quickly and had me rolling again More

by Buckcole16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Adams
March 23, 2022

Brought in a letter from Ford about a possible reimbursement. I was certain that I was wasting my time. The Customer Service Representative assured me I was not wasting my time. Very professional, More

by jbarton104
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Dana
Mar 26, 2022 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 21, 2022

My Ford F250 was drop off by a tow truck because I hit something in the road that tore off a transmission cooler line. I took over 1 week to look at the issue and then when they looked at it, they said I More

by chascar2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance guy
Mar 25, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

March 20, 2022

Great customer service at the service center. Definitely will service my vehicle there in the future. More

by GUYHARVEY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
Mar 23, 2022 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 19, 2022

Always professional and courteous in the service department! Timely service and comfortable customer lounge available. More

by L.G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Grove
Mar 23, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2022

I bought a 2017 F-250 from Autonation and have had a great experience with the sales team and maintenance/service team. Nicole was very prompt at returning calls and finding out information for me. The More

by DPC874
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Eric , Stanley Arnold
Mar 15, 2022 -

AutoNation Ford Mobile responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Mobile! Thanks again for the recommendation, and have an amazing day!

March 10, 2022

They Was Very Friendly Got My Car Back In A Timely Fashion I Was Told When Parts Came And When They Didn't Donald Explained Everything Took Pictures And All Donald Rock I'll Be Requesting Donald When More

by Mrs Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald
Mar 12, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2022

Timely service, great communication and service advisor Christopher provided updates to keep informed of the ongoing repairs. More

by Mtate1308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 12, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 09, 2022

Great atmosphere. very clean .all employees helpful.Customer area very clean and Comfortable in need of Courtesy car to bring you in area while you wait for your car . More

by Darylsteiner59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald
Mar 12, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 09, 2022

Exelente servicio muy bien lo recomiendo muy atentos y bueno primera vez recibiendo el servicio More

by monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Wood
Mar 13, 2022 -

AutoNation Ford Mobile responded

Mónica, gracias por tu valoración positiva. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

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