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AutoNation Ford Mobile - Service Center

Mobile, AL

4.4
506 Reviews

506 Reviews of AutoNation Ford Mobile - Service Center

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May 17, 2022

I had a service appointment. I was greeted as soon as I arrived. The wait time was quick and customer service was great. More

by lonniep_31602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
May 20, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 16, 2022

Gabbi is Perfect need more CSR just like her. Thank you Ford. Gabbi communication and keeping informed was perfect. More

by highheelspcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbi
May 18, 2022 -

AutoNation Ford Mobile responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. Thank you, and have a fantastic day!

May 15, 2022

Much better than ever before. Got a Saturday oil change appointment and waited. Service was done and I was on my way (shopping) about an hour later. Printer was malfunctioning More

by sabrowning39564
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
May 18, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 12, 2022

Scheduling a service appointment was very easy via phone. The service department is very clean and has a professional appearance. I felt like my vehicle was in good hands when I left it there. The most impre More

by Mlong9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Parker
May 13, 2022 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 12, 2022

I have had nothing but a great experience each time I come to the dealership. I will recommend them to anyone More

by bonnerb26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 13, 2022 -

AutoNation Ford Mobile responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Ford Mobile and we hope to be of service again in the future.

May 12, 2022

I had an regular service appointment for 11:30 ( when I made the appointment I told them I had to wait for the truck - I was told when I arrived that it was lunch time and it would be an 1.5 hours) and af More

by jerryg_phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
May 14, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (251) 202-2016. We hope to hear from you.

May 21, 2022 -

jerryg_phillips responded

What else can I say - refer to the above comment and make your appointments accordingly.

May 11, 2022

Jerry and his staff are very acknowledged and friendly. My service person Chris is always very friendly and nice. More

by Marla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 12, 2022 -

AutoNation Ford Mobile responded

Hi Marla, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 11, 2022

Took my 2018 Ford escape to have a issue fix and Gabby in the service department was very friendly and professional and had my vehicle repaired and back to me in the same day. Every time I go to AutoNation F More

by Fallout76queenkiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbie
May 13, 2022 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 10, 2022

I’ve purchased two diesel F-250s from this dealership, and I only trust them with maintenance and repairs. This has been the friendliest and most professional dealership and shop that I’ve worked with. Th More

by Junk Boss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
May 12, 2022 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 05, 2022

Very nice people but very slowly progress but I do have faith have a nice day and stay blessed 🙏 please hurry More

by Charde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miss Abby
May 08, 2022 -

AutoNation Ford Mobile responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

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