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AutoNation Ford Mobile - Service Center

Mobile, AL

4.4
506 Reviews

506 Reviews of AutoNation Ford Mobile - Service Center

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June 16, 2022

Scheduling was easy. Service was prompt, efficient, and professional. Service rep very courteous . Good experience More

by dlovell0452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 17, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 16, 2022

Great service dept everyone helpful Quality repair Got me in and out quickly Will continue to use them for repairs More

by gary36369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
Jun 17, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 23, 2022 -

gary36369 responded

great dealer great service dept

June 15, 2022

Very courteous and helpful. Clean well lit waiting room with snacks and drink machines and tv . Very large waiting room with lots of seating for social distancing. More

by lsukjn1957@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
Jun 16, 2022 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2022

Had my 2010 mercury mariner premier for almost a week and never looked at nor moved it ,because it was were I parked it More

by cmainclipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Jun 13, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (251) 202-2016. We hope to hear from you.

June 09, 2022

Ryan was great. I only deal with him for my service because he seems honest and Knowledgeable . More

by Joe.sagesr@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Jun 10, 2022 -

AutoNation Ford Mobile responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 09, 2022

I had to bring my truck in twice for the same issue. I drove the vehicle about 150 miles in between visits. It seems that the "repairman's" was just throwing parts at the truck seeing if something would More

by slhdjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
Jun 12, 2022 -

AutoNation Ford Mobile responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Mobile take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

June 08, 2022

The dealership was efficient, professional, courteous and completed the repair quickly (in and out in one day) More

by Powelljames44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot her name
Jun 09, 2022 -

AutoNation Ford Mobile responded

Hi. We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

June 07, 2022

Very good dealership I'm happy when i go to this dealership. They are very nice and have good customer service. More

by Adambrunson01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 09, 2022 -

AutoNation Ford Mobile responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 02, 2022

Well I had a few complaints my car was at the dealership for over a week and a half and was diagnosed that they couldn’t work on my vehicle but I appreciate it The communication from Mr. Donald in regards t More

by Damekafrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Donald
Jun 03, 2022 -

AutoNation Ford Mobile responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Mobile take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (251) 202-2016. We hope to hear from you.

June 02, 2022

The service department is knowledgeable and freely answers questions posed to them. Repairs from a recall were handled in a timely manner. More

by tw8ball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
Jun 05, 2022 -

AutoNation Ford Mobile responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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